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As the Senior IT Support Consultant, you will provide advanced system administration, technical support, and strategic advice to internal and external stakeholders. The role focuses heavily on Microsoft Endpoint Configuration Manager (MECM) and modern workplace technologies.
You will play a key role in projects involving:
* Active Directory and Entra ID environment transitions
* Windows 11 SOE alignment and security baseline enforcement
* Application repackaging and device redeployment
* Enterprise infrastructure optimisation and automation
Key Responsibilities
Provide advanced Microsoft systems administration and technical support within agreed service levels
Lead and support enterprise projects, including onboarding users and implementing new architecture solutions
Design and present technical solutions for infrastructure improvements and service opportunities
Deliver workshops, demonstrations, proof-of-concepts, and evaluations for proposed technologies
Identify opportunities to improve infrastructure management tools, processes, and procedures
Produce technical documentation, solution diagrams, and reporting for stakeholders
Work collaboratively with ICT teams to ensure reliable and scalable solutions
Key Skills & Experience
To succeed in this role, you will demonstrate strong experience in enterprise Microsoft environments, including:
Microsoft Endpoint Configuration Manager (MECM) - administration, OS deployments, distribution points, application packaging and patching
PowerShell and scripting automation
Windows Desktop and Server operating systems (Windows 11 and Server 2016-2025 )
Active Directory, Group Policy, DNS, and DHCP
Windows virtualised servers within VMware environments
Application control tools (e.g., Windows Defender or ManageEngine)
Technical documentation and architecture diagrams
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