Overview Manager, Resource Forecasting & Analytics (homebased in UK/Europe) ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
An exciting new role with ICON within within our business analysis team working on high profile Pharma projects with a client with which ICON shares a culture of innovation, flexibility and a common vision of bringing life-improving drugs to market.
This role will drive strategic development towards a more lean, agile, efficient, and competitive organization enabling data driven decision making to proactively improve R&D productivity and operational performance
Responsibilities What you will be doing:
Take responsibility for the assignment of tasks and management of workload for the Metrics & Reporting team
Deliver all metrics & analysis in accordance with established timelines and/or contractual requirementsCreate dashboards and metrics for presentation to multiple levels in the business
Distill large and complex data sets into business insight driving strategic development
Communicate clearly and effectively with all level of the business (internally and externally)
Prepare, and when necessary present, the findings from analysis conducted by analysts within the Data & Applied Analytics team to ICON Management
Enabling efficient resource forecasting via maintenance and evolution of FTE and cost algorithms to project future demand
Continuously improving FTE demand forecast accuracy by assessing forecast data against actuals and HR availability data
Manage evolution of forecasting methods, analytics, and reports to meet changing customer needs e.g. on scenario modelling
Managing and operating R&D wide time tracking system
Managing the service email inbox for R&D time tracking system including customer support and user access management
Managing the WBS codes on which users can book hours in the time tracking system
Enabling proper training of R&D user community
Updating and evolving existing training materials to support resource management
Oversee the concept and roll-out of new training materials
Acting as primary point of contact for training related questions
Ensuring data reliability and integrity
Managing proper assignment of job roles and skills to internal and external staff to enable reconciliation of time tracking data with forecasted demand
As needed, supporting data quality improvement initiatives
Delivering fit-for-purpose business analytics and reports
Be a trusted advisor for key stakeholders at various seniority levels
Drive development of fit-for-purpose business analytics and reports tailored to customer needs
Drive standard analytics to functional representatives and project teams
Qualifications You are:
3 years of relevant experience in business analytics, performance/resource management, data science, project management or finance
Academic degree in a scientific, business administration or IT/data science-related field
Experience in clinical development, biopharma R&D or business data analysis within Pharma/CRO industry preferred
Advanced PowerPoint & Excel skills – Experience with Planisware is a MUST
Excellent communication skills, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functionsSelf-starter who can work with minimal supervision
Fluent English
#LI-PH1 What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.Our benefits examples include:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefitsICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
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