We are actively looking for a
Job title: Business Analyst- ServiceNow
Location: Vienna, Austria
Job type: Contract
Requirements
* University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;
* Experience with ServiceNow platform for business process management and workflow automation;
* Experience with documenting business process flows, use cases, quality management plans and user acceptance testing;
* Experience working in an Agile software development environment;
* Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.);
* Good knowledge of BPMN or UML or other with equivalent value;
* Good knowledge of Wiki and collaborative sites;
* Excellent command of the English language.