Job Title:
IT Infrastructure Manager
Description:
We are seeking a skilled IT Infrastructure Manager to oversee the rollout and exchange of printers, manage processes with a new printer service provider, and ensure stability and continuity of printing services.
Your Responsibilities:
* Lead the rollout and exchange of printers
* Oversee and manage the implementation of processes with a new printer service provider
* Ensure stability and continuity of printing services
* Set up and maintain a printer reporting page
* Provide support to the IS Infrastructure team on service management tasks and smaller projects
* Coordinate and track tickets, ensuring timely resolution
* Prepare regular reports on project and service status
Requirements:
* Several years of experience in IT Infrastructure Service Management, with a focus on printer contract and service provider management
* Proven project management skills, particularly within IT infrastructure environments
* Solid understanding of IT network fundamentals
* Educational background in project management and IT infrastructure;
ITIL knowledge is an advantage
* Strong communication skills in both German and English
* Proficient with Microsoft 365 and familiar with ticketing tools
* Analytical and process-oriented mindset
What We Offer:
A challenging role for mid-level and senior-level candidates, with opportunities for growth and development. Strong communication and teamwork skills, along with analytical and problem-solving abilities, are essential for success in this position.
About the Role:
This is a full-time position, working 100% workload, with a possibility to extend the contract duration beyond December 2025. The successful candidate will be responsible for managing the IS Infrastructure team's service management tasks and smaller projects, while also ensuring the stability and continuity of printing services.