Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our team! We are Dedalus HealthCare, a major player of healthcare software solutions located in Vienna.
With us, each individual employee assumes responsibility and actively contributes to the success and growth of our company. We strongly believe that the more we promote and challenge our employees, the more we achieve as a company. We accompany and develop you individually so that you can reach your full potential.
Your new role
Controlled Change Management
* Manage product changes in a controlled, auditable way—from design freeze through field introduction—ensuring traceability and compliance.
Stakeholder Communication & Strategy
* Act as the primary liaison between Development, Product Management, and regional key stakeholders.
* Contribute to strategic decisions on new product features that impact live sites.
Integration & Validation
* Perform cross-integration testing and validation across our medical‑imaging portfolio.
* Oversee pilot and demo site deployments, gathering real‑world performance data.
Requirements & Customer Insight
* Gather and analyse customer needs during pilots; translate these into clear requirements for Development.
* Serve as a “service companion” in initial live installations—guiding regional teams through go‑live activities.
Knowledge Transfer & Documentation
* Establish and maintain communication channels after product introduction to ensure smooth handover to support.
* Produce and maintain service‑focused documentation: runbooks, SOPs, installation guides, and training materials.
Workshops & Training
* Design and deliver technical workshops and hands‑on trainings for both internal teams and external stakeholders.
Feedback & Continuous Improvement
* Report on transition activities and lessons learned to accountable parties.
Essential Requirements
* A master’s, bachelor’s or equivalent degree with strong academic performance
* Knowledge of workflow within a hospital/clinical environment or experience within the healthcare sector is a plus
* Strong interpersonal skills and customer‑service focus
* Excellent training and presentation abilities
* Fluency in English (verbal and written)
* Good understanding of and practice with virtualization solutions
* Good understanding of Linux operating systems and computer networks
* Track record of leading complex projects in software or high‑tech fields, with proven experience across PM methodologies
* Solid grasp of software development processes
* Positive attitude, proactive self‑starter, action‑ and results‑oriented
* Well‑developed analytical, diagnostic, and problem‑resolution skills
* A strong teamplayer, maintaining high quality in a challenging environment
* Continuous‑learning orientation; keeps abreast of emerging technologies
* Willingness to travel and work out‑of‑hours if required
* Strong communication skills, troubleshooting skills, and ability to self‑direct
Desirable Requirements
* Knowledge of healthcare and medical imaging communication standards (HL7, DICOM, etc.)
* Previous Service Transition and Service Design knowledge is a plus, but not mandatory
* PACS/RIS system experience is a plus
* Knowledge of containerization and orchestration technologies is an asset
* Requirements‑engineering experience preferred, but not mandatory
* Experience with medical‑device regulations preferred (e.g., MDR, FDA)
* Product‑ or Program‑Management background preferred, but not mandatory
* Technical aptitude with a clinical/hospital background preferred
We offer you
* All the advantages of an established, international company
* You are part of a first‑class, creative and innovative team
* Company cell phone with dual sim (Android or iOS) also for private use
* Complete hardware and software equipment for comfortable working in your home office
* You have creative leeway and a high degree of influence on your work
* Flexible working hours and the possibility of working from home
* The option to attend conferences, training and technology certifications
* You can actively shape the visions and goals of the product
The minimum salary for this position is €45.000,-- gross per year (38.5 working hours) according to the IT‑collective agreement in Austria. An overpayment plus bonus arrangement depending on qualification/experience is self‑evident for us.
Be part of our innovative power and shape the future with us!
We are looking forward to receiving your online application!
Contact
Dedalus HealthCare Ges.m.b.H.
Human Resources
Quartier Belvedere Central
Gertrude‑Fröhlich‑Sandner‑Straße 1
A - 1100 Wien
https://www.dedalus.com/dach/de/karriere
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
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