Vienna | Full time
Your position
As an IT Digital Workplace Professional, you will support the global and regional IT service teams at our headquarters in Vienna. The role involves contributing to stable IT operations, coordinating with central IT, regional teams, and external partners, and ensuring alignment with global standards and processes within an international and structured IT organization. You will collaborate with multiple stakeholders to maintain a reliable and efficient IT workplace environment across our plant in Vienna.
Your tasks
Planning, installation, and configuration of the regional IT infrastructure (network and client/server) in coordination with central IT functions
Providing regional user support (1st & 2nd level IT support) through a global ticketing system
Ensuring the operation, maintenance, and monitoring of regional IT infrastructure in alignment with central IT functions
Coordinating IT activities with central IT functions and external IT service providers
Implementing new AI and digitalization technologies
Your profile
Bachelor’s degree or Master’s degree in Information Technology or a related field (e.g., University, Applied Sciences)
Few years of experience in IT operations and infrastructure support
Solid knowledge of IT operations, system configuration, and IT infrastructure processes (e.g., operating systems, maintenance and deployment tools such as Windows Update Server or Windows Deployment Server)
Technical expertise in configuring, customizing, and operating infrastructure components, including client/server architectures, PC hardware, messaging systems