ADB Safegate is seeking a Service Delivery Manager in Graz, Austria, responsible for ensuring high-quality service outcomes for Air Traffic Control solutions. This role involves overseeing service delivery, managing SLAs, and coordinating with cross-functional teams to enhance performance and customer satisfaction. Candidates should have experience in IT service management, strong ITIL knowledge, and be fluent in English and German. The position offers a minimum salary of EUR 3,954 gross monthly, with additional benefits and flexible work options.
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