Your work will enhance the web hosting platforms of netcup and Anexia, supporting hundreds of thousands of domains. You are comfortable engaging with customers? Additionally, you are an expert in Linux with experience in web hosting? Perfect! This position is fully remote, though you're welcome to visit one of our offices as often as you like. Sound like a fit? We’d love to hear from you!
#Profile
* Operation, installation, configuration, and maintenance of web hosting systems based on Linux and Plesk for netcup and Anexia
* Implementation of improvements to optimize the customer experience
* Ensuring operational stability and quality
* Close collaboration with colleagues and customers of netcup, indirectly impacting the services of tens of thousands of users
* Support in incidents: error analysis, resolution, and sustainable prevention
* Technical handling of incoming customer inquiries (focus on web hosting, primarily written communication)
#Wanted
* Completed education or professional experience in a comparable IT-focused role
* Expert-level Linux knowledge (preferably Debian/Ubuntu or their derivatives)
* Proficiency in scripting languages (e.g., Bash, Python)
* Familiarity with automation tools (e.g., Ansible)
* Experience with the Plesk hosting panel, particularly in conjunction with automation tools (e.g., CLI tools), is a plus
* Strong troubleshooting, documentation, and analytical skills
* Systematic and analytical thinking paired with a solution-oriented and independent working style
* Team-oriented, with a strong customer service and client-focused mindset
* Excellent German and good English language skills
#REWARD
Anexia grew up as a family, and with our growth strategy, we intend to keep it that way. We like to take responsibility, respect one another, and we know that we can achieve whatever we put our minds to. We look after Anexia, and Anexia looks after us. Enthusiasm, experience, and competence count, so you can expect a fair salary and numerous benefits.
We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...
YOUR APPLICATION WILL BE PROCESSED BY...
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