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LOISIUM stands for exceptional hospitality with a clear vision for the future. Our hotels inspire guests in Europe’s most beautiful wine regions. Our headquarters in Vienna develops ideas, strategies, and concepts that shape LOISIUM as a forward-thinking brand. We are seeking a Group Data Analyst (f/m/d) to support our data-driven transformation.
In this role, you will combine strategic thinking with analytical expertise to help shape LOISIUM’s sustainable future through actionable data insights.
Your Responsibilities
1. Extract, model, and analyze complex data sets from various systems: PMS, POS, CRM, booking engines, channel managers, F&B tools, HR platforms, etc.
2. Design and automate dashboards with drill-down capabilities across hotel and department levels (rooms, F&B, spa, MICE, etc.).
3. Break down key metrics (RevPAR, GOP, guest journey, ancillary revenue, upsell, etc.) by channel, source, segment, date, and seasonality.
4. Integrate CRM and booking data to map customer journeys and develop segmentation strategies (RFM, churn, behavior, preferences).
5. Partner with marketing teams on targeted campaigns and performance analysis.
6. Track KPIs such as conversion, repeat rate, lifetime value, and satisfaction scores.
7. Collaborate with operational teams, revenue managers, finance, and F&B leaders to develop actionable tools.
8. Establish data usage standards across hotels and business units.
9. Conduct training to help teams interpret data and make informed decisions.
10. Implement data governance frameworks with the CEO and stakeholders (access, roles, GDPR compliance).
11. Monitor data consistency and resolve discrepancies through alerts, cross-checks, and audits.
12. Ensure seamless data flows via API, ETL pipelines, SQL queries, and Excel connectors.
Your Profile
1. Proven experience as a Data or Business Analyst, preferably in hospitality, F&B, retail, or e-commerce.
2. Strong skills in data visualization and analytics tools: Power BI, Tableau, or Looker.
3. Solid knowledge of SQL (PostgreSQL or MySQL) and advanced Excel skills.
4. Familiarity with Python or R is a plus.
5. Strategic thinker with attention to detail and problem-solving skills.
6. Excellent communication and collaboration skills across technical and non-technical teams.
7. Autonomous, hands-on, comfortable reporting to C-level executives.
8. Fluent in English and French.
9. Passion for data, innovation, and sustainable hospitality.
What We Offer
* A supportive, fast-growing, and youthful brand environment.
* Decentralized decision-making with impactful roles.
* Opportunities for rapid career growth.
* Encouragement of independence and initiative.
* Flexible work models.
* Ongoing training and development.
* Opportunity to influence the company's future.
* Exclusive employee rates at LOISIUM hotels for you and your family.
Join LOISIUM Hotels – more than a place to work. Start your journey today!
Application details: LOISIUM Wine & Spa Holding, Ms. Alexandra Mailler, Getreidemarkt 14/30, 1010 Vienna. Click “Apply” to submit your application.
Note: The minimum gross monthly salary is €3,100 based on full-time employment. The final salary will be discussed based on your skills and experience.
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