You are communicative, you enjoy contact with people and love working with the latest IT equipment? Then we have exactly the right position for you.
As a member of our IT Helpdesk Team, you are available to our users for all questions relating to our IT equipment, prepare new hardware or even mess with an offended printer.
Primary responsibilities:
* Installation of PCs and Smartphones
* Setting up and dismantling of PC workstations
* Warranty and repair processing with suppliers
* Administration and inventory of our equipment in a database
* Documentation of disruptions in our ticket system
* Expanding our knowledge database
Requirements:
* A completed education in the IT field is an advantage
* General interest in IT as well as confident handling of Microsoft Windows and Office programs
* Solid knowledge of the PC, printer and smartphone environment
* Customer oriented and friendly manner
* Clean and structured way of working as well as a quick comprehension skills
We prefer to discuss salary in person, but we can reveal this much: We naturally align with market-standard salaries - meaning that, depending on the position and education, an above-collective agreement salary is possible right from the start. For this position, we offer an annual gross salary of at least 37.800 EUR. Depending on qualifications and experience, we can also offer more!
We insiders at EVG are one thing above all: people. We support old and new INSIDERS wherever we can - because only together do we make high-tech possible.
With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.
Insider Restaurant
Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.
Insiders have access to exclusive benefits: from great discounts at regional partners to attractive offers from over 600 top brand providers.
Company Kindergarten and Summer Camp
Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.
EVG Bonus holiday (6th PTO week)
6th vacation week for insiders - loyalty pays off
Mentoring program and permanent employment contracts
New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.
If you have any questions about the job posting, the application process, or about EVG in general, our HR team is happy to help. Don’t hesitate to contact us directly. We look forward to hearing from you!
Our recruitment team (from left to right):
Apply online as IT Helpdesk Employee (m/f/d) Hardware
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