Join Our Team as a German-Speaking E-Commerce Content Moderator (Lisbon, On-Site)
Are you passionate about the digital world and e-commerce? Do you have an eagle eye for detail and a knack for maintaining quality standards? If so, this is your chance to join a leading global company in Lisbon and play a key role in ensuring a safe, high-quality experience for millions of e-commerce users.
Location: Lisbon (On-Site)
Languages Required: Austrian German (C2) + English (B2)
About the Role
As a Content Moderator for a top e-commerce platform, you will be responsible for reviewing and moderating user-generated content, ensuring compliance with policies and guaranteeing top-quality standards. You will leverage your local market expertise, strong communication skills, and attention to detail to maintain the integrity and safety of online content.
What You Will Do
Ensure Quality & Safety: Review and moderate content to ensure compliance with platform policies and e-commerce standards.
Policy Compliance: Apply judgment to identify policy/legal issues and elevate cases following established protocols.
Stay Informed: Remain knowledgeable and passionate about leading e-commerce products and services.
Adapt to Changes: Work flexibly with evolving guidelines, schedules, and policies.
Handle High Volumes: Manage peaks in content review during seasonal campaigns and promotions.
What Were Looking For
Fluency in Austrian German (C2l) and good command of English (B2 level).
Strong moderation skills with excellent verbal and written communication abilities.
Experience or a strong understanding of e-commerce and online platforms.
Empathy and rational decision-making, with the ability to handle sensitive content.
Resilience to manage high-volume tasks and rotative schedules.
What We Offer
Monthly Gross Salary: €1100.00 per 14 months
Meal Allowance: €7.63/day (net) per 12 months
Complexity bonus: €100 per 11 months
Health Insurance: From Day 1 (upon NIF & NISS registration) – free after 6 months.
Fully paid training, Training starts 9/Apr/26
Dynamic and multicultural environment with career growth opportunities.
Accommodation: Shared apartment for up to 12 months (rent is deducted from your payslip, all utilities included).
Contract Details
Duration: 6-month contract (with extension possibilities).
Schedule: 24/7 – rotative shifts, 2 consecutive days off per week.
8-hour workday | 5-day workweek | 2 days off per week – on a rotative basis.
Shifts run 24/7, including weekends and holidays.
Your monthly shift schedule will be provided at least 1 month in advance for proper planning.
Night shifts are office-based and paid in accordance with Portuguese labor law (at least +25% hourly rate for night hours).
Final shift assignment is set by the Team Leader based on operational needs.
Why Join Us?
Be part of one of the worlds leading e-commerce platforms.
Work in a vibrant, multicultural team in sunny Lisbon.
Enjoy a stable role with benefits from day one.
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