Overview
ENPULSION is looking for a Senior Customer Quality Engineer (m/f/x). This role is responsible to lead and manage customer quality topics throughout the product development life-cycle of our electric propulsion systems. The role will be the key interface between our customers and internal teams, ensuring timely resolution of non-conformances and alignment with technical and quality standards. This includes driving continuous improvement by incorporating customer feedback and supporting product assurance at every development milestone.
Key responsibilities
* Serve as the primary point of contact for customer communication related to product quality
* Identify and manage quality-related risks throughout the development process
* Monitor and control product requirements to ensure alignment with customer and internal standards
* Support and coordinate test campaigns during product development phases
* Investigate, manage, and resolve customer-reported non-conformances (NCs) related to product quality
* Apply established quality tools and methodologies (8D, 5Why, Pareto, etc.) to support effective problem-solving
* Review and approve quality-related documentation and ensure completeness and accuracy
* Design, implement, and monitor quality training programs to strengthen awareness among customer-facing teams
* Lead cross-functional teams to drive product and process improvements based on customer feedback
* Ensure adherence to internal and external quality standards throughout the development lifecycle
* Manage and maintain all quality-relevant documentation in line with internal procedures
* Prepare and deliver clear and well-structured technical documentation
* Ensure structured feedback from customers is captured and integrated into continuous improvement processes
Contract and salary
Type of contract: Full time position with 38.5 hours/week
Salary: The minimum base salary for this position starts at EUR 3.575,39 gross per month, with a planned significant overpayment of 4000-4500 depending on your professional experience and qualifications
Your profile
Your profile:
* 5+ years of professional experience in Aerospace or related industry with an appropriate technical or scientific education (FH/University or HTL – preferably master’s in engineering, Physics or Mechanical Engineering)
* 2+ years of hands-on experience in product quality roles
* Proven experience applying quality management tools (FMEA, 8D, 5Why, Ishikawa,..)
* Familiarity with electric propulsion systems for satellite applications is a strong advantage
* Experience working with ECSS quality standards is preferred
* Solid understanding of basic electronics design and functionality
* Strong communication skills in written and spoken English
* Willingness and ability to share ideas, offer critical feedback, and contribute to team discussions
* Independent, proactive, well-organized, and self-motivated working style
* Enthusiasm for contributing to a fast-paced, growing space technology company
Why us?
At ENPULSION, you’ll join a young, international team united by a deep passion for space technology and innovation. We foster a friendly, open-minded work environment that encourages new ideas and rewards initiative. Our culture is fast-paced and growth-oriented — a place where your work will have a real impact, and where you can truly leave your mark.
Benefits
* 25 days of paid vacation, plus additional compulsory paid days off
* Choice between a KlimaTicket (Metropol region), a discounted parking space or cantina vouchers for on-site dining
* Role-dependent FlexTime and home office options
* Monthly team lunches and regular team-building events
* Learning & development budget to support your continued growth
* Office located at VIE Airport City with access to:
* Shops, restaurants, and Crew Shop discounts
* VIE Community App for news and deals
Location
Office located at VIE Airport City, accessible to Shops, restaurants, and Crew Shop discounts.
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