Your tasks
* You will be responsible for managing website and conversion projects for renowned national and international hotels (from the 3* to 5*S segment) - from planning to successful handover.
* You will always keep an eye on profitability, resources and budgets and ensure that the project runs smoothly.
* You conduct concept and strategy workshops and moderate the exchange with customers, developers, designers and external agencies.
* You bring in new ideas - especially in the areas of web innovation, artificial intelligence (AI) and automation.
* You are responsible for solution-oriented and professional stakeholder and expectation management in web support and website projects.
* You continuously analyze and optimize existing websites - with a focus on usability, conversion, performance and structure
* You actively shape processes and standards in the team and develop them strategically - with a focus on innovation and team spirit.
* You are committed to building and developing long-term customer relationships - e.g. as part of reviews, strategic consulting and key account management.
Your profile
* Completed studies or training in the field of business administration, business informatics, media/communication design, tourism management or a comparable qualification
* Alternatively: Several years of professional experience in (web) project management - also as a career changer
* 2-3 years of practical experience in the independent management of web projects, ideally in a digital agency or in a digital environment
* Knowledge of project management tools such as Asana, Jira or ClickUp is an advantage
* Confident handling of CMS systems (e.g. WordPress, TYPO3, Craft CMS) as well as basic technical understanding (HTML, hosting, APIs, SEO) - understanding of the hotel industry's system landscape is not a must, but an advantage
* Experience in working with developers and a good understanding of web processes
* Strong communication skills, empathy and confidence in customer contact - even with complex issues
* Structured, independent and solution-oriented way of working with a high level of quality awareness
* Interest or initial experience in the field of AI & automation of web processes
* Enthusiasm for the hotel and tourism industry - ideally with a feel for its digital challenges
* Very good written and spoken German and English skills
Further information
* Willingness to make occasional on-site appointments with customers
* Gross monthly salary of at least € 2.857,14 € - on a full-time basis
Your contact person
Lena Bollwein, Talent Acquisition & Employer Branding Manager
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