At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are aglobal leader in semiconductor technology. Our cutting-edgemask writers power the world's most advanced chip manufacturing, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.Job DescriptionThis role plays a key part in keeping our sales operations running smoothly. By supporting the team with day-to-day coordination, handling customer inquiries, and managing essential documents like quotes and contracts, you help create a seamless experience for both our customers and our internal teams. Your work ensures that sales can focus on what they do best – building relationships and driving growth – while everything behind the scenes stays organized and on track.Preparation of sales meetings with existing and potential customersAssistance in the preparation of customer visits, trade shows, and customer eventsHandling of customer inquiries, including coordination with internal departments and external partnersAdministrative sales support incl. document management, offer preparation, order confirmations, T&Cs, SOWs, NDAs, invoicing, and service agreementsSupport in drafting customer contracts by reviewing contracts and coordinating internally, followed by ongoing communication with the customer (preparation of term sheets, development of decision-making foundations)Maintenance of customer portals serving as the first point of contact for departments such as logistics and accountingCompletion of customer questionnaires by coordinating the response to customer questionnaires across involved IMS departments and timely submission of completed questionnaires to the customerFurther improve internal sales processes: Coordinating product and service specifications with internal teams and suppliers, followed by continuous communication with the customerPreparation of management presentations and reportsQualificationsBachelor's Degree in a relevant technical field (e.g., Engineering, Mechanical Design), or in Business Administration with a strong technical focusMinimum 5+ years as sales operations or related roleProven experience in independently managing the full sales cycleStrong expertise in using CRM systems and sales tools, with a demonstrated ability to maintain accurate customer data, manage sales forecasts, and analyze performance metrics to drive business growthProven track record in supporting complex B2B sales processesBackground in contract negotiation and legal documentation, including drafting NDAs, Statements of Work (SOWs), and service agreementsTechnical interest in our unique productCustomer-Centric Mindset: Focused on understanding customer needs, delivering personalized service, and ensuring a positive experience throughout the entire sales journeyAbility to clearly communicate with both internal teams and external customersStrong Organizational & Time Management SkillsAbility to analyze sales data and customer feedback to identify trends, challenges, and opportunitiesAdditional InformationWhat you can look forward to:Career & Development: Exciting opportunities to grow professionally and personally - in an international environmentTeam Culture: Dynamic, collegial and open to new ideas - together we are writing the futureHealth & well-being: Company doctor and psychologist - support for your healthFlexibility: Flexible working hours and the option to work from homeBonus program: All employees benefit from our success - together we achieve moreJob bike: Environmentally friendly commuting and staying fit - with us you can lease your bike at a reasonable priceEvents & team building: Summer party, business run, cool team events - we celebrate our successes togetherEmployee discounts: From car washes to wellness days - benefit from many discountsCatering: Subsidized canteen, fresh fruit and drinks right in the officeMobility: Shuttle bus for a comfortable journey, free parking spaces, e-charging stations for cars and motorcycles, bicycle parking spaces with e-bike charging stationWith us you will receive an attractive annual gross salary from 84.000,-€(plus bonus, KV Metallgewerbe). Depending on your experience, this can also be higher.No matter where you are from, how you live, what you believe in - we look forward to receiving your application What counts for us is the person, not the label. That's why we welcome your unique perspective.We are committed to equal opportunities and want all applications to be assessed with an open mind. You are welcome to remove your personal information such as age, origin etc. from your CV. We don't need a photo either. This way we can concentrate on the essentials: your qualifications and experience