Operational Management
* Oversee day-to-day activities within Open Kitchen Manchester, ensuring the consistent delivery of high-quality, nutritious meals.
* Supervise and observe the cooking facility in the Manchester Open Kitchen, ensuring compliance with hygiene, health, and safety regulations.
* Manage food inventory, kitchen supplies, and procurement processes to ensure sustainability and efficiency.
* Ensure all food standards are followed.
Volunteer Coordination
* Recruit, train, and supervise volunteers to ensure effective service delivery and adherence to health and safety standards.
* Promote a positive and inclusive volunteer culture that reflects the values of compassion, respect, and community service.
Community and Stakeholder Engagement
* Build and maintain partnerships with local food banks, the NHS, job centres, local councils, and rehousing services to offer holistic support to service users.
* Collaborate with community organisations, faith groups, and local businesses to strengthen the project's reach and impact.
* Collaborating with strategic partners to drive the expansion of the open kitchen concept across multiple locations.
* Leading fundraising initiatives for the open kitchen and managing the facilitation of in-kind donations.
* Represent the Open Kitchen at community events and stakeholder meetings to promote collaboration and visibility.
Beneficiary Support
* Identify service users who may benefit from additional assistance, including access to healthcare, employment, housing, or welfare services.
* Coordinate with relevant agencies to ensure referrals and follow-ups are managed effectively.
Monitoring and Reporting
* Ensure all operational, financial, and compliance records are maintained accurately.
* Monitor performance indicators such as meals served, volunteer hours, and beneficiary outcomes, and report regularly to the management team.
* Support the continuous improvement of service quality and community impact.
* Create and provide daily Open kitchen feedback reports to monitor beneficiary numbers and meal distributions.
What We're Looking For
* A genuine commitment to serving vulnerable and destitute individuals with care and respect.
* Right to work in the UK and a satisfactory Enhanced DBS check, completed before starting the role.
* Warm interpersonal skills, comfortable engaging with people from all walks of life.
* A dependable, team-oriented attitude and availability for weekend shifts.
About Muslim Hands
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2026.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.
How To Apply
Application is by CV and covering letter by email to or by hard copy to our address.