We’re a real startup, not a playground. Bootstrapped and fast-growing.
Our motto: Move fast, break things. Chatarmin to the moon.
We are built for e-commerce brands in the B2B SaaS space. High pace, high expectations, zero corporate nonsense. We're here to win and so should you be.
We are looking for an excellent Project manager, solution consultant & Customer Success Manager who’s ready to take ownership from day one. You should thrive under pressure, work autonomously, and have a hands-on attitude. Think like an athlete: disciplined, self-motivated, and pushing through when it gets tough.
Aufgaben
Manage your own portfolio of e-com clients autonomously
Own onboarding, support, upsell - the full lifecycle
Directly solve client issues without waiting for others to jump in
You're a strategic partner who helps clients get the most out of Chatarmin to drive real, measurable success in their business
Get your hands dirty in operations and feedback loops to improve the product
Qualifikation
2 years experience in Customer Success or Account Management, ideally in B2B SaaS
You have a good understanding of how API calls and webhooks work and can read and understand JSON and API documentation. In addition, you have practical experience in how to prompt LLMs correctly.
You enjoy engaging directly with customers and take pride in resolving issues efficiently.
High stress resistance: You don’t panic when things go sideways
Strong communication and organizational skills
Self-managed, disciplined, proactive
Genuine interest in tech, startups, and building something meaningful
Preverably living Vienna. Europe is a must.
Fluency in both German and