Business Development Manager – SDA & Smart Assistive Technology
Position title: Business Development Manager – SDA & Smart Assistive Technology
Company: Livigy Australia
Location: Brisbane, Queensland
Employment type: Full-time
Hours: Monday to Friday, 9:00am to 5:00pm, unless travelling
Travel: Monthly to bi-monthly interstate travel across Australia
Reports to: CEO
Remuneration: Base salary plus superannuation, performance bonus structure
The Business Development Manager is responsible for identifying, developing and converting new business opportunities for Livigy Australia within the Specialist Disability Accommodation (SDA), NDIS housing, disability housing, construction and smart assistive technology sectors.
The primary focus of the role is to build relationships with builders, architects, developers, SDA providers, consultants and other stakeholders who are actively designing, developing or constructing Specialist Disability Accommodation across Australia.
This role requires a proactive, self-motivated sales professional who can work independently, manage a national sales pipeline, use CRM systems effectively and represent Livigy Australia professionally in a growing and purpose-driven sector.
About Livigy Australia
Livigy Australia provides smart assistive technology solutions for Specialist Disability Accommodation, NDIS housing, disability support and aged care environments.
Livigy designs, supplies, installs, programs and supports technology that helps people live more independently, safely and comfortably in their homes.
Solutions may include smart home automation, environmental control, lighting control, climate control, access control, emergency call systems, intercom systems, motorised doors, motorised blinds, assistive technology integrations and ongoing support services.
Key responsibilities
Identify and pursue new business opportunities with builders, architects, developers, SDA providers and related industry stakeholders.
Develop a strong national pipeline of qualified SDA and assistive technology project opportunities.
Proactively contact prospects through phone, email, LinkedIn, networking, industry events and referrals.
Build long-term relationships with key decision-makers and influencers in the SDA and disability housing sector.
Identify projects at early design, planning or construction stages where Livigy’s solutions may be required.
Promote Livigy’s capabilities as a national smart assistive technology provider.
Relationship management
Act as a key point of contact for new business opportunities and strategic industry relationships.
Maintain regular communication with builders, developers, architects, consultants and SDA providers.
Understand client requirements and work with internal teams to develop appropriate technology solutions.
Represent Livigy professionally in meetings, presentations, site visits and industry events.
Develop trust and credibility with stakeholders by taking a consultative and solutions-focused approach.
Sales pipeline and CRM management
Maintain accurate records of leads, opportunities, client interactions and project stages in the company CRM.
Manage follow-up activity to ensure opportunities are progressed in a timely manner.
Provide regular reporting on pipeline activity, conversion rates, upcoming opportunities and market feedback.
Track key contacts, project timelines and decision-makers for each opportunity.
Assist management with sales forecasting and business development planning.
Internal collaboration
Work closely with Livigy’s design, technical, operations and management teams.
Provide clear handover information for qualified opportunities and confirmed projects.
Assist with gathering project information required for proposals, estimates and solution design.
Communicate client expectations and project requirements clearly to internal stakeholders.
Support a positive team environment and contribute to continuous improvement.
Travel and industry engagement
Travel interstate monthly to bi-monthly to meet with clients, attend meetings, visit project sites and build national relationships.
Attend relevant industry events, expos, networking functions and stakeholder meetings.
Develop market knowledge across different Australian states and territories.
Identify emerging opportunities, industry trends and potential strategic partnerships.
Required experience and skills
The successful candidate should have:
Proven experience in business development, sales, account management or relationship management.
Experience selling to or working with builders, architects, developers, consultants, property professionals or construction-related stakeholders.
Strong communication, presentation and negotiation skills.
Ability to identify opportunities, open doors and develop relationships with new prospects.
Experience using CRM systems to manage leads, opportunities and sales activity.
Strong organisational skills and the ability to manage a national pipeline.
Ability to work independently without constant direction.
A team-focused attitude and willingness to collaborate with technical and operational staff.
Professional presentation and confidence dealing with senior stakeholders.
Willingness to travel interstate regularly.
Highly regarded experience
The following experience would be highly regarded but is not essential:
Knowledge of Specialist Disability Accommodation.
Knowledge of the NDIS or disability housing sector.
Existing relationships with SDA providers, builders, developers, architects or consultants.
Experience with smart home technology, assistive technology, automation, access control or electrical systems.
Experience selling technical solutions or project-based services.
Experience working in construction, property development, healthcare, aged care or disability support sectors.
Personal attributes
The ideal candidate will be:
Self-motivated and proactive.
Commercially minded.
Confident approaching new prospects.
Professional and relationship-focused.
Organised and disciplined with follow-up.
Comfortable working independently.
Able to manage competing priorities.
Technically curious and willing to learn.
Team-oriented.
Outcome-focused.
Comfortable with national travel.
Key performance indicators
Performance in this role may be measured against:
Number of qualified opportunities generated.
Value of new project pipeline created.
Conversion of opportunities into confirmed projects.
Quality and accuracy of CRM records.
Number of active relationships with builders, architects, developers and SDA providers.
Growth in strategic industry partnerships.
Attendance and follow-up from industry events.
Revenue generated from new business opportunities.
Internal feedback from design, operations and management teams.
Client feedback and relationship quality.
Working conditions
This is a full-time role based primarily from Livigy Australia’s Brisbane office.
Standard working hours are Monday to Friday, 9:00am to 5:00pm, unless travelling for business or attending approved industry events.
The role requires regular interstate travel, expected to occur monthly to bi-monthly, and may involve overnight stays.
Candidates should be based in Brisbane or willing to relocate or regularly travel to Brisbane as required.
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