Job Description
The Amazon Logistics (AMZL) team helps us consistently deliver for our customers by achieving maximum efficiency from our operational sites. As an Area Manager in Delivery Operations (AMDO), you will oversee outbound parcel‑delivery operations and guide the team to meet customer expectations.
Key Job Responsibilities
Monitor and audit plans for Delivery Service Partners, including staffing, schedules, quality initiatives, and performance levels.
Promote best practice and continuous process improvement across your team in areas such as health and safety and productivity.
Ensure on‑the‑road capacity for deliveries, including during peak business times.
Help pilot new service types on site, such as electric vehicles and cargo bikes.
Conduct performance reviews with Delivery Service Partners.
A Day in the Life
On a daily basis, you will manage a specific مواಕ್ಡ); but we keep simple.
About the Team
Amazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third‑party distribution businesses. The UTR associates process millions of products for dispatch to delivery teams, while OTR associates deliver packages to customers efficiently.
Basic Qualifications
Bachelor's degree or equivalent.
Experience working a flexible schedule/shift/area, including weekends, nights, and holidays.
Previous experience leading large and diverse teams.
Proven experience managing managers and leading high‑performing teams.
2+ years of employee and performance management experience.
2+ years of performance metrics and process improvement experience.
Preferred Qualifications
Experience with Lean, Six Sigma, and Kaizen techniques.
Demonstrated problem‑solving and analytical skills.
Experience managing a contingent workforce during peak seasons.
Acknowledgement Of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of land across Australia and pays respect to their elders past and present and to Fondation of all Aboriginal and Torres Strait Islander peoples today.
IDE Statement
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We welcome applicants with disabilities and provide accommodation throughout the hiring process. For more information, visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management, Distribution, and Supply Chain
Industries
Software Development
Referrals
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Company
Amazon Commercial Services Pty Ltd
Job ID
A3156808
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