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Core Network Support Engineer
You enjoy taking responsibility in complex technical environments and are confident working between network operators and vendors? Then this is the right opportunity for you!
Salary: € 3000-4500 gross 14x per year
Sector: Telecommunication
Working hours: Flexible work time with possible on-call duty
Team Size: 8 members
What will I do here?
* Customer-facing support: Acting as the technical point of contact between the network operator and vendor’s level 3 support, ensuring professional and solution-oriented communication
* Network operations & maintenance: Performing maintenance and support tasks on voice and/or messaging core network elements in a cloud-based telecom environment
* Incident handling & troubleshooting: Processing and tracing trouble tickets, identifying and resolving technical issues in collaboration with internal and external teams
* Change management & upgrades: Executing software upgrades, system changes and performance optimizations within the core network infrastructure
* Monitoring & analysis: Continuously monitoring system performance, identifying bottlenecks, and proposing improvements
* On-call support: Participation in on-call rotations as required to ensure 24/7 service availability
What should I bring with me?
* Education & Experience: Degree in IT, Electronics, Telecommunications or a related field. Alternatively, several years of professional experience in the telecommunications industry
* Technical Background: Solid understanding of network technologies and mobile core networks, with practical experience in network support roles
* System Skills: Confident handling of basic Linux and Windows commands, with an ability to analyze and resolve technical issues across platforms
* Teamwork & Communication: Open mindset for working in multicultural environments and communicating effectively with internal and external stakeholders
* Reliability & Proactivity: Ability to take initiative, remain calm under pressure, and take ownership of tasks in a dynamic operational environment
About the Company
The Southeast Asian enterprise is an international player in the telecommunications sector and offers network solutions and is also involved in the expansion of the fibre optic network. Become part of the international Core Network Team and support the most important mobile phone providers in Austria. Your are part of an international and multicultural team.
€ 3.000 to € 4.500 (paid 14 x p.a.), depending on qualifications and experience. The company also offers additional benefits and individual development opportunities.
Application Process
We look forward to receiving your application! The application process comprises the following steps:
* Firstly, we (STEINER-HITECH) will conduct an initial video interview with you to get to know your qualifications and requirements.
* If this is successful, we will introduce you to the company, which will then conduct a personal interview with you.
* If both parties are interested, a second interview will follow on site to get to know each other even better and discuss details.
* We will guide you through the entire process and are always available to answer your questions.’
Are you still unsure or do you have questions about the application process? Send me a message - I'll be happy to help you!’
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering, Information Technology, and Customer Service
* Industries
Telecommunications and IT System Operations and Maintenance
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