Company Description
TOMRA was founded in 1972 in Norway and is a leading provider of reverse vending automation for food and beverage retailers. We are an innovator in the field of circular economy and clean loop recycling. Our reverse vending systems help protect the planet by minimizing plastic pollution and waste. Operating in over 80 markets worldwide, we continue to grow by introducing deposit laws in various countries.
To support our growth and strengthen our digital solutions, we are looking for a full-time colleague based in Brunn am Gebirge, who can start ASAP as a Digital Project Manager (m/w/d) for East Central Europe.
Job Description
Your responsibilities
* Expert in digital cloud connections between our Reverse vending machines and our customers' systems.
* Overseeing the integration of digital products and solutions across East Central Europe (Austria, Hungary, Slovakia, Croatia, Poland).
* Managing projects for digital product implementation.
* Designing new APIs and interfaces on top of existing global TOMRA APIs, designed, implemented, and adapted from our Technical Support Hub in Norway.
* Cross-functional coordination with various stakeholders (internal and external) to promote and optimize digital interfaces.
* Work closely with different markets (primarily Sales and Technical), Technical Support Hub (TSH), and Group IT to build and enhance digital capabilities.
* Regular communication with customers, technical specialists, and sales teams to specify online solutions for local APIs and support global solutions development.
* Assessment and evaluation of customer data requirements to identify opportunities for data modernization.
* Contract negotiation of online connections with customers, including SLAs for regional solutions aligned with global SLAs.
* Troubleshooting and resolution of complex problems and incidents.
* 3rd level support for online connections within the Business Unit East Central Europe.
Qualifications
Your profile
* Completed technical education or comparable qualification, with experience in integrating APIs into platforms and cloud applications.
* Experience in contract negotiations and interface contract content is advantageous.
* Understanding of business processes.
* Strong communication skills, with the ability to present and negotiate complex solutions to both technical and non-technical audiences.
* Excellent English skills; German and/or additional languages (especially Eastern European languages) are an advantage.
* High sense of responsibility and an outgoing personality, with a knack for networking internally and externally.
* Proactive approach and ability to work in a dynamic, growing environment with new processes.
* Ability to travel approximately 20% of the time.
Additional Information
Our benefits
* An exciting, responsible position in a growing, secure company with a collegial atmosphere and a first-name culture.
* Flat hierarchies and an open-door policy in a future-oriented, sustainable industry.
* Perks such as fruit & vegetables, employee events, and corporate benefits. We also conduct regular employee surveys to gauge satisfaction.
* E-Learning platform, employee referral program, and development opportunities within the company.
* Join us in 'Leading the resource revolution' and help create a sustainable future at TOMRA!
Would you like to become part of our team? Then apply today!
At TOMRA, we are committed to equal opportunities and diversity. We especially encourage female applicants to apply.
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