Microsoft Dynamics CRM Solution Architect
Overview of responsibilities and qualifications for this role.
Responsibilities
* Configuration & Customization: Configure, extend, and adapt Microsoft Dynamics 365 CRM and Power Platform applications, including entities, forms, workflows, business rules, security roles, and data models.
* System Optimization: Analyze and optimize the Dynamics 365 CRM landscape to reduce redundancies, improve efficiency, and enhance integration capabilities.
* Process & Architecture Design: Design, document, and maintain consistent end-to-end CRM processes and system architectures aligned with business needs.
* Technical Standards & Governance: Define and implement technical standards, governance models, and best practices for CRM usage, scalability, and compliance.
* Integration & Rollouts: Manage system adaptations, integrations, and global rollouts in close collaboration with business stakeholders and IT teams.
* Data Quality & Documentation: Ensure data accuracy, system scalability, and sustainable technical documentation across CRM solutions.
* Collaboration & Support: Act as a bridge between business and IT, proactively communicating system capabilities, constraints, and recommendations.
Qualifications
* 5+ years techno-functional experience in Dynamics 365 CRM configuration, including workflows, user management, data import, SQL, and security settings.
* Solid knowledge of Power Platform (Power Apps, Power Automate, Power BI) and integration scenarios.
* Experience in system analysis, problem-solving, and process optimization within a CRM environment.
* Strong understanding of CRM governance, data quality, and documentation standards.
* Excellent communication skills, with very good written and spoken English.
* Proactive mindset with team collaboration and innovative problem-solving abilities.
Senior & Employment Details
* Senioriry level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Manufacturing
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