Scope: SEE Region IT environment with main focus on Austria and Hungary's BV business.
Role Purpose:
* Responsible for the local IT business continuity, perform 2^ level IT support,
* IT infrastructure admin and compliancy in cybersecurity/licensing/policies
* Organize local IT professional partners and collaborate with Corporate IT/IS teams
* Performs its work within BV quality assurance system, the Code of Ethics and BV Policies
Key Responsibilities:
* Ensures business continuity through availability, accuracy, security, compliancy
* Performs 2^ level support, monitor and maintain IT performance
* Manages network LAN/WAN admin; HW/SW installation, configuration, monitor
* Adapts the systems within prescribed standard
* Identifies, analyzes and report system anomalies to appropriate professionals
* Keeps endpoints compliant with BV Corporate policies: configuration, cybersecurity, software
* Configures user accounts, access rights, member groups
* Supplies training and procedures, instructions and 2° level support
* Maintains IT procedures and instructions
* Actively partecipate the deployment of Corporate and Regional IT initiatives
* Collaborates with all Corporate teams for issues resolution
* Performs system administration for databases if needed locally
* Tests SW solutions and enhancements according with infrastructure/endpoint needs
* Collaborate with IT team and other support functions (personnel, finance..)
* Keeps licensing rules compliancy
* Manage and mantain up to date IT assets inventory
* Actively partecipate to the preparation of IT budget
* Monitor costs in line with budget (support Finance in actual vs budget monitor)
* Works for cost effectiveness with local IT service agreements and technological solutions
* At the request of N+1, performs other tasks for the successful and efficient operation of the company
* Be sponsor for the adoption of cloud technologies.
* Manage the Cloud enviroment.
Professional requirements:
* 5 years experience job related : Helpdesk, Local IT, IT expert …
* Experience in subjects related: Mobile devices, Active Directory, IT projects, databases
* Expertise in: Physical & Virtual server admin, OS, network, security, MS admin, O365
* Ability to work in remote international teams
* Ability to communicate and keep positive relationship with users and colleagues
* Expertise in cloud : AWS solutions preferred
Required educational levels:
* Higher education with Information Technology specialization
* English Language Fluent
* Any job related certificate and training (PMI, ITIL, AWS … )
* Driving license category B (cars) and availability to travel across Austria, Hungary, South Germany, Switzerland.
Competences profile:
* Customer orientation attitude (internal and external)
* Team-work oriented, readiness to support
* Understanding of hierarchies and governance rules
* Proactivity, agility, initiative, organization, conceptual thinking
* Analytical skills
* Proactive in keeping updated on IT technologies