Service Line Operations Manager (m/f/d)
In Austria - Vienna
Elevate is Simon-Kucher’s service line fordigital, data-driven, and transformational projects. In recent years, it hasbecome an integral part of our consulting portfolio across all sectors andindustries by bringing deep expertise in: Advanced Analytics, Technology Strategy Advice, Customer Experience and Strategy & Transformation.
With its interdisciplinary and innovativesetup, Elevate plays a critical role in the firm’s growth. To support thisambition and maintain operational excellence, we are looking to hire a ServiceLine Operations Manager for the Elevateleadership team.
What makes us special:
* Advance your career with exciting professional opportunities in our thriving company with a startup feel
* Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
* Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
* Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
* Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
* Enjoy our benefits, such as hybrid working, corporate discounts, and wellbeing support (e.g. Headspace)
* Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
* See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party
How you will create an impact:
As Service Line OperationsManager, you will act as a force multiplier tothe Elevate partners. Your role is both strategic and hands-on andincludes:
* Acting as a central interface between Elevate and our Central Functions (e.g. HR, Marketing, Knowledge, Finance)
* Driving internal coordination, prioritization, and communication across Elevate teams and initiatives
* Developing, implementing, and improving processes, standards, and internal systems
* Preparing and managing regular reporting on Elevate-specific KPIs
* Supporting the targeted roll-out of Elevate specifically in Healthcare and Lifesciences, ensuring alignment across regions and functions
* Enabling further penetration of Elevate capabilities into additional divisions
* Driving strategic initiatives, such as Elevate-wide training paths, recruiting campaigns, or best practice sharing
* Serving as a trusted advisor to Elevate leadership on cross-functional initiatives
About you:
We are lookingfor someone who thrives in a dynamic, high-impact environment and brings:
* An excellent university degree in economics, psychology or a similar field of study
* 3–5 years of experience in consulting, digital business building, or internal business operations
* Experience in a professional service setting is a strong plus
* A strong understanding of digital or data-driven topics gained in a professional service setting is a strong plus
* Experience managing complex projects or internal initiatives across multiple stakeholders
* Strong interpersonal and communication skills – you will work closely with partners and teams across the globe
* A pragmatic, structured, and entrepreneurial mindset
* Business fluency English and German language skills
* High proficiency in MS Office (specifically PowerPoint and Excel) and ideally experience with dashboards (PowerBI) and other reporting tools (SAP)
We offer a gross annual salary starting from EUR 71,000 (plus an attractive bonus) depending on your professional qualifications and experience.
Have we sparked your interest? Simply click the 'Apply now' button tosubmit your application. Please note that, for data protection reasons, wecannot accept applications via email.
Would you like to learn more about us and our company culture? Click here to open our recruitment video.
About Simon-Kucher
Simon-Kucher is a global consultancy with more than 2,000 employees in30+ countries.
Our sole focus is on unlocking better growth that drives measurable revenue andprofit for our clients. We achieve this by optimizing every lever of theircommercial strategy – product, price, innovation, marketing, and sales – basedon deep insights into what customers want and value. With 40 years ofexperience in monetization topics of all kinds, we are regarded as the world’sleading pricing and growth specialist. simon-kucher.com
We believe in building a culture that embraces diversity, equity, andinclusion, creating an environment in which our people feel valued, are able tobe themselves and feel their contribution matters. If we get that right,remarkable things will happen; people will grow faster, innovate, feel valued,and create better outcomes for everyone – our people, our clients and, ofcourse, our business.
Your personal contact:
Charlotte Sever
recruitment.germany@simon-kucher.com
Please submit yourapplication exclusively via the “Apply now” button!
Better growth starts here. With you.