At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Head of Quality & OpEx Management
Your Role: Own the Challenge
The successful candidate has a solution-oriented and detail-oriented working style and will be responsible for managing projects aimed at resolving quality issues, including product defects, supplier quality concerns, and customer complaints. This role requires strong problem-solving skills, excellent communication abilities, and a commitment to continuous improvement.
* Quality Issue Management & Resolution: Handle complex quality cases using Six Sigma and standard problem-solving methods, define project KPIs, and resolve product-, supplier-, and customer-related quality issues.
* Root Cause Analysis & Supplier Management: Investigate quality issues with stakeholders, implement corrective actions, monitor supplier performance, and drive sustainable solutions for supplier-related problems.
* Customer Complaints & Quality Control: Track and resolve customer complaints using structured analysis, ensure project deliverables meet quality standards through inspections, dashboards, and regular reviews.
* Documentation, Communication & Continuous Improvement: Maintain project documentation, establish efficient processes, provide stakeholder updates, and drive continuous improvement in quality processes.
What It Takes To Run What Runs The World
* Bachelor's degree in engineering, Quality Management, or a related field
* Minimum of 5 years in quality management or a related field.
* Proficiency in quality management software, tools, and data analysis, PMP or CQM certification preferred.
* Knowledge of ISO 9001 and other relevant regulations.
* Expertise in root cause analysis, corrective actions, and supplier evaluation/audits.
* Ability to manage multiple projects, budgets, and performance metrics.
* Strong interpersonal, organizational, and documentation skills, with the ability to work independently and in teams
Why join our company?
* Work-Life Balance – Flexible working models, including flextime and hybrid options, to support your personal and professional life.
* Health & Well-being – Access to various health measures, a Global Employee Assistance Program, and a gender-neutral parental leave policy.
* Financial Perks – Participation in the Global Employee Shareholder Acquisition Program (ESAP) and meal allowances.
* Career Growth – Extensive training opportunities and structured development programs to help you advance.
* Inclusive Culture – A dynamic, international work environment that fosters collaboration and innovation.
In accordance with the collective agreement for the electrical and electronics industry in Austria, the minimum salary for this position is € 4,341.85 gross per month as of May 2025. There is a clear willingness to offer compensation above the collectively agreed minimum salary, depending on qualifications and experience.
More about us:
ABB's Machine Automation Division (B&R) is an innovative automation company headquartered in Austria with additional offices around the world. B&R became part of ABB's Robotics & Discrete Automation division in 2017 and, together with the ABB Robotics division, employs more than 11,000 people at over 100 locations in more than 53 countries. As a leading global provider of automation solutions, B&R develops, produces and sells industrial electronics, software solutions and mechatronic solutions as well as technologies for machine and factory automation. Since 2020, B&R's automation portfolio has also included Codian brand delta robots. With its innovative solutions, B&R sets new standards and consistently exceeds its customers' expectations.
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Run What Runs The World.
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