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Overview
Founded in 1913 in Italy, the Prada Group is a world leader in the luxury sector. The Group operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and employs people of over 100 nationalities. Joining our Company means working in a creative and international environment, with teams motivated by curiosity and the quest for excellence. The engine of our success is the value we place on the talent and passion of our people leading to their professional growth.
Job Purpose
We are seeking a passionate and dedicated Client Advisor (m/f/d) in Part time with 16h per week for our PRADA Store in Vienna. As a Client Advisor, you will embody the essence of PRADA, ensuring that every customer interaction reflects our commitment to excellence. You will engage with our clients, understand their preferences, and offer expert advice to enhance their brand experience.
At PRADA, we are renowned for our commitment to luxury, style, and innovation. As a global leader in fashion, we deliver exceptional experiences to our clientele. Our brand represents a fusion of tradition and modernity, and Client Advisors play a pivotal role in providing personalized service and creating memorable moments for our discerning customers.
Responsibilities
* Welcome and serve the customer, providing an excellent in-store experience at all times.
* Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
* Actively engage in cross-selling with all departments and maximize sales opportunities to achieve individual sales targets and KPIs.
* Stay up-to-date with fashion trends and competitors.
* Demonstrate brand and product knowledge.
* Address customer complaints by liaising with the line manager when necessary.
* Maintain high standards of shop floor presentation and visual display, complying with company guidelines and stock procedures.
* Contribute to a high level of security and prevent product theft.
Knowledge And Skills
* Excellent communication and interpersonal skills with the ability to connect with a diverse clientele.
* Strong sales and negotiation skills, with the ability to meet and exceed sales targets.
* Passion for luxury fashion trends and understanding of the luxury retail market.
* Fluent German and English language skills.
Requirements
* Joining our company means working in a creative and international environment, with teams motivated by curiosity and the quest for excellence.
* Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We value diversity and strive for a fair, respectful workplace for all.
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Consulting, Information Technology, and Sales
* Industries: Advertising Services
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EEO Statement
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to building a fair and respectful workplace for all.
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