Join Our Team as a German-Speaking E-Commerce Content Moderator (Lisbon, On-Site)
Are you passionate about the digital world and e-commerce? Do you have an eagle eye for detail and a knack for maintaining quality standards? If so, this is your chance to join a leading global company in Lisbon and play a key role in ensuring a safe, high-quality experience for millions of e-commerce users.
Location: Lisbon (On-Site)
Languages Required: Austrian German (C2) + English (B2)
About the Role
As a Content Moderator for a top e-commerce platform, you will be responsible for reviewing and moderating user-generated content, ensuring compliance with policies and guaranteeing top-quality standards. You will leverage your local market expertise, strong communication skills, and attention to detail to maintain the integrity and safety of online content.
What You Will Do
* Ensure Quality & Safety: Review and moderate content to ensure compliance with platform policies and e-commerce standards.
* Policy Compliance: Apply judgment to identify policy/legal issues and elevate cases following established protocols.
* Stay Informed: Remain knowledgeable and passionate about leading e-commerce products and services.
* Adapt to Changes: Work flexibly with evolving guidelines, schedules, and policies.
* Handle High Volumes: Manage peaks in content review during seasonal campaigns and promotions.
What Were Looking For
* Fluency in Austrian German (C2l) and good command of English (B2 level).
* Strong moderation skills with excellent verbal and written communication abilities.
* Experience or a strong understanding of e-commerce and online platforms.
* Empathy and rational decision-making, with the ability to handle sensitive content.
* Resilience to manage high-volume tasks and rotative schedules.
What We Offer
* Monthly Gross Salary: €1100.00 per 14 months
Meal Allowance: €7.63/day (net) per 12 months
* Complexity bonus: €100 per 11 months
* Health Insurance: From Day 1 (upon NIF & NISS registration) – free after 6 months.
* Fully paid training, Training starts 9/Apr/26
Dynamic and multicultural environment with career growth opportunities.
* Accommodation: Shared apartment for up to 12 months (rent is deducted from your payslip, all utilities included).
Contract Details
* Duration: 6-month contract (with extension possibilities).
* Schedule: 24/7 – rotative shifts, 2 consecutive days off per week.
* 8-hour workday | 5-day workweek | 2 days off per week – on a rotative basis.
* Shifts run 24/7, including weekends and holidays.
* Your monthly shift schedule will be provided at least 1 month in advance for proper planning.
* Night shifts are office-based and paid in accordance with Portuguese labor law (at least +25% hourly rate for night hours).
* Final shift assignment is set by the Team Leader based on operational needs.
Why Join Us?
* Be part of one of the worlds leading e-commerce platforms.
* Work in a vibrant, multicultural team in sunny Lisbon.
Enjoy a stable role with benefits from day one.
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