Head of group claims management (m/w/d)

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply as a Head of Group Claims Management (m/w/d).

What to expect:

• You support the development and operationalization of the claims & anti-fraud strategy within UNIQA Group with a special focus on its implementation for the Austrian business unit.
• You ensure a strong governance by defining and setting the relevant Group policies and standards and its translation into effective practice in Austria.
• You collaborate closely with stakeholders across UNIQA Group on strategic initiatives, driving digitalization, automation and AI transformation in the claims area.
• You take responsibility for the operational claims management in Austria and continuously evolve it with a focus on efficiency and innovation.
• You actively contribute to the integration of AI and innovative technologies into claims processes to improve customer experience and operational excellence.
• You support the Head of the department in budget & resource planning and steer and monitor the team accordingly.
• You act as an inspiring coach, fostering talent, supporting development and ensuring sustainable team growth.

What we expect:

• You have a completed study and long-term experience in insurance with focus on non-life claims.
• You have experience in leading large as well as international teams on a functional basis.
• You have strong project & process management skills.
• Knowledge in the area of digitalization and automatization incl. innovative techniques (like AI, machine learning, etc.) with focus on non-life insurance are an additional advantage.
• You have strong analytical skills.
• Effective communication and negotiation skills are a must have.
• Conflict management and stress resilience, always with a focus on potential solutions for upcoming challenges.
• Good command of German (minimum B2 level).

At UNIQA, we embrace diversity and consciously foster different perspectives in our teams and leadership positions. We therefore explicitly welcome applications that enrich our diversity. If you have any questions regarding accessibility, please contact the person listed in the advertisement on the right-hand side.

JOB KEY FACTS

• Location: Wien, AT
• Hours per week: 38,5
• Annual minimum salary gross (Euro): 110.000,-
• Start Date: as of now

Your benefits at one sight:

• An onboarding plan, welcome events and a buddy system will give you the best possible start.
• Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased.
• Flexible working hours: our working hours are tailored to your needs.
• Possibility to work from home and a financial starter package for individual use.
• Remote work within the EU: Work up to 20 days a year from an EU country of your choice.
• Stress‑free commute: Optimal accessibility by public transport.
• We cover 50% of your annual public transportation ticket.
• We offer various training opportunities to help you grow professionally and personally.