At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.
As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all.
The Breakdown:
The OMNI Channel Specialist – Retail role focuses on managing the in-store OMNI Channel technology and operational processes. This role involves collaborating with various teams to enhance sales and fulfilment, improve customer engagement, and streamline processes within the mobile point of sale (mPOS). This position will also assist the digital team with European Marketplaces projects.
What You Get to Do:
* Leverage technology tools and mPOS platform (NewStore) to streamline operations and enhance customer shopping experience
* Oversee the in-store OMNI channel processes of fulfilment, remote sales, exchanges, and returns
* Gather feedback from retail teams to drive continuous improvements to the OMNI channel shopping experience
* Works with digital and retail teams to execute regional safety stock strategies, promotions, and product launches
* Collaborate with internal finance and operations teams to support the management of retail business operations
* Compare inventory and transactional data between ERP and MPOS systems, performing weekly audits and analysis to keep systems aligned
* Assist with on‑going mPOS enhancements performing testing and training on new features and functionality
* Works closely with digital OMNI channel team on new marketplaces/channel opportunities
What You’ll Bring to The Team:
* 1‑2 years of within a retail or digital operations role
* Willingness to learn and collaborate with the team
* Experience with Microsoft Excel and a ability to analyze large data sets
* Strong written and verbal communication in English
* Analytical and critical thinking
* Experience with point of sale, order management, and ERP systems is a plus
What We Would Love to Offer You:
* A front row position at the global market leader in the snowboard lifestyle industry
* Very good team spirit, flat hierarchies, shared outdoor activities and space to learn & develop
* In accordance with Austrian law, we are obliged to disclose that the minimum salary is € 2.879,- gross/month based on the collective bargaining agreement. Our actual salaries are market competitive and take individual qualifications and experience into consideration.
* Many other additional benefits, including product discounts, flexible working hours, volunteer time off, outdoor days, season pass contribution, company events & more
We look forward to receiving your English CV and cover letter online.
Please note that applications without a CV cannot be considered.
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