Service & Support Engineer (m/f/d)
Location: Wien, Österreich - Hybrid
RIEDEL Communications is a leading provider of live production tools in the media, sports, and entertainment sectors. Our Product Division develops, produces, and distributes audio, video, IT, and communication solutions for various industries.
Join us as a Service & Support Engineer (m/f/d) and be part of our innovative team.
Responsibilities
* Complete a (technical) university degree or equivalent training in Information Technology, Electrical Engineering, or Video Engineering.
* At least 2 years of experience in a relevant field, preferably in broadcast and entertainment Audio/Video sectors.
* Knowledge of broadcast or event technology.
* Expertise in professional communication, digital audio, and IP video technology (AES3, AES67, SDI, ST 2110, ST 2022-6), as well as IP standards (TCP, UDP, IGMP, VLAN, PTP V-2, Multicast media traffic).
* Strong understanding of IT and networking infrastructures with troubleshooting skills.
* Experience with fiber optic systems is a plus.
Candidate Profile
* Degree in a relevant technical field or equivalent training.
* Proven experience in broadcast and entertainment audio/video technology.
* Knowledge of broadcast or event technology and IP/video standards.
* IT and networking troubleshooting skills.
* Customer communication and problem-solving skills.
* Team-oriented with excellent communication skills in English and German.
* Proactive, self-organized, and adaptable to new technologies.
* Reliable, trustworthy, and able to work under pressure.
What We Offer
* Flexible work hours and hybrid working model for work-life balance.
* Opportunities for professional growth and training.
* An inclusive and diverse work environment.
* Support through our myEAP program, including childcare and wellness services.
We support your career development by encouraging new roles and skill acquisition.
Contact
Rima El Fitouri
RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal
Phone: +49 (0) 202 292 90
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