We are seeking a positive, motivated, and enthusiastic person with a flexible, 'can-do' attitude to join our team as an Assistant Motel Manager. This is a live-in position at our 25-room, 4-star motel located on Brisbane's southside. We cater to both corporate and leisure markets and maintain a very high occupancy rate. Please note that we do not serve meals at the motel, and linen services are outsourced.
The preferred commencement date is April 2026.
Key Responsibilities:
Greeting and assisting guests with check-in/check-out.
Managing reservations and handling guest enquiries, bookings and payments.
Performing administration duties, including MYOB and financial reporting.
Ensuring the smooth daily operations of the motel.
Managing inventory and supplies, ensuring that all necessary supplies are stocked and available for both guests and staff.
Monitoring health and safety protocols, ensuring compliance with all relevant regulations and maintaining a safe environment for guests and staff.
Managing guest feedback to continuously improve the guest experience.
Interacting with and supporting a small, reliable team of casual housekeeping staff.
Essential Experience and Qualifications:
Well presented with excellent communication skills.
Experience with GuestPoint or a similar booking system is an advantage but not essential.
Experience with MYOB or similar accounting system.
Attention to detail, and the ability to multitask.
Accurate administration skills with a commitment to quality systems and procedures.
At least 2 years' experience in an administration or similar role.
Australian permanent residency or citizenship is required for this position.
Accommodation Package:
The successful applicant will be required to live onsite in a furnished, spacious, air‑conditioned, well presented and very comfortable 3‑bedroom, 2‑bathroom apartment located upstairs from reception. The accommodation is offered at $320 per week, including electricity, gas, water, and internet.
What we offer:
We offer a generous package, plus a 6 monthly bonus upon achieving KPIs. Salary and terms of employment will be discussed with the successful applicant.
A supportive team environment.
Hands on training and development.
Varied, interesting work in a busy accommodation setting.
Comfortable on‑site accommodation with all utilities provided.
Opportunity to build a career in hospitality management.
Previous experience in motel management or a similar front office position is desirable. Exceptional customer service skills are essential.
If you're ready to take on a role that offers both professional growth and a great lifestyle, we want to hear from you. Join us and be a key player in our success story! Please email a short cover letter and your resume including two current referees to [emailprotected]
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have customer service experience?
* Do you have experience in administration?
* Which of the following Microsoft Office products are you experienced with?
* Which of the following accounting packages are you experienced with?
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