POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.
Your Main Responsibilities
1. Cleaning and maintaining guest rooms, suites, and public areas
2. Late shift including turndown service
3. Logistics for housekeeping supplies (linens, amenities, supplies,
4. Guest room moves and in-house transportation
5. Compliance with all hygiene, quality, and safety standards
6. Caring for discerning international guests
7. Collaboration with the Technical Department, Front Desk, and In-Room Dining
Your Qualifications
8. Required: EU citizenship or a valid work permit for Austria
9. Commitment to quality and a sense of responsibility
10. Flexibility and willingness to work weekends and late shifts
11. Excellent professional demeanor
12. Enjoyment of working with guests and colleagues of various nationalities
13. Very good German, basic knowledge of English; additional foreign languages are a plus
14. Experience in a similar position in the upscale hospitality industry
What we offer
15. Membership in the largest hotel group with over 9,000 properties worldwide
16. Attractive discounts on your next vacation within the Marriott Group, including for family and friends
17. Coverage of the cost of the Wiener Linien annual pass
18. Free all-day meals in our employee restaurant
19. Discount codes for over 500 partner companies
20. Occupational health physician and various health services available year-round
21. International corporate environment with numerous opportunities for professional development
22. Free cleaning of the uniform provided
23. Historic workplace with excellent public transportation access
ThThe minimum gross wage for wage group 5 under the collective bargaining agreement is paid at a higher rate depending on qualifications.
Have we sparked your interest?
We look forward to receiving your detailed application via or you can email us at
FIND YOUR WORLD. TO THE JOURNEY
Hotel Imperial Vienna, A Luxury Collection Hotel
Kärntner Ring 16
1010 Vienna
Human Resources
+43 (1) 50 110 426
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.