Job Title
Call Center Agent (Patient Recruitment Agent)
About the Company
Syneos Health® is a leading fully-integrated life sciences services organization dedicated to accelerating customer success in drug development and commercialization.
Responsibilities
Engage with patients in Italy who are interested in clinical trials.
Guide patients through pre‑screening questions and provide information about ongoing studies.
Determine eligibility of patients for ongoing studies.
Make approximately 10 calls per day in the morning for Italy (CET time zone).
Maintain accurate records of patient interactions.
Job Details
This is a remote, part‑time opportunity working mornings only, expected to last around three months with potential extension. The role requires fluency in Italian and communication with warm leads only (no cold calling).
Equal Opportunity Statement
Tasks, duties, and responsibilities as listed are not exhaustive. The Company may assign other tasks. The Company is committed to compliance with the Americans with Disabilities Act and EU Equality Directive, ensuring an inclusive workplace. Qualification criteria may be considered equivalent to the listed qualifications.
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