Pre-Owned Service Advisor | Mercedes-Benz Brisbane | Fortitude Valley
We are seeking a motivated, organised, and customer-focused individual to join our high-performing team at our Fortitude Valley site.
As a Pre-Owned Service Advisor, you will play a key role in coordinating the preparation and reconditioning of premium pre-owned vehicles, working closely with internal teams, suppliers, and customers to ensure vehicles are delivered on time and to the highest Mercedes-Benz standards.
Key Responsibilities
Quoting and coordinating all reconditioning work
Invoicing all reconditioning work accurately and efficiently
Organising all aftermarket work, including purchase orders
Coordinating detailing requirements for pre-owned vehicles
Monitoring and maintaining KPI targets
Liaising with customers regarding repair and diagnostic work where required
Working closely with the Sales Department regarding vehicle history, preparation, and delivery requirements
Organising and maintaining spare books and vehicle keys
Managing internal communication between workshop, sales, and external suppliers to ensure smooth vehicle turnaround
Whats in it for you?
Competitive salary + commission + super
Monday to Friday – no weekend work
Supportive and energetic team environment
Ongoing training and career development
The opportunity to work with a globally recognised luxury brand
About You
Previous experience as a Service Advisor, Vehicle Coordinator, or similar automotive role
Strong organisational and time-management skills
High attention to detail and the ability to manage multiple priorities
Ability to thrive in a fast-paced environment
Current driver’s licence
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