Eaton is looking for Customer Project Manager (Order Manager)
Job profile:
LVSA Project Ownership & Execution
* Own assigned customer projects from PO receipt to shipment / handover
* Create and maintain project plans, milestones, and priorities
* Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
* Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
* Act as the primary contact for customers and Front-end team during project execution
* Coordinate technical clarifications, schedule updates, and status reporting
* Manage customer meetings, progress calls, and escalation topics
* Build strong customer relationships through proactive communication
Cross-Functional Coordination
* Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production
Commercial & Cost Awareness
* Monitor project scope vs order confirmation
* Drive management of variation orders / additional costs where applicable
* Escalate commercial risks or scope gaps
Quality & Delivery Focus
* Support FAT planning and customer attendance
* Ensure documentation package is ready for delivery
* Drive issue resolution to protect on-time delivery and customer satisfaction
Reporting & Governance
* Maintain accurate project tracker and status reportingPresent project status, risks, and actions in internal reviews
* Lead lessons learned after project completion
What we would like you to bring:
* Degree in Engineering, Business/Industrial or equivalent practical experience
* 3+ years in project management, order management, or customer project execution
* Experience in manufacturing / engineered-to-order products preferred
* Experience with electrical equipment / switchgear / industrial projects is a strong advantage
* Understanding of project lifecycle in manufacturing environment
* Ability to read technical drawings / understand engineering topics (advantage)
* Strong planning and coordination capability
* Familiarity with ERP (SAP)/ project tracking tools / Excel
* Strong customer communication skills
* Good German welcome and excellent English skills
What Eaton offers:
* Competitive compensation and benefits package
* Challenging projects in dynamic and collaborative team
* Great promotional opportunities - We encourage internal promotion, whenever possible
* Excellent working environment - Safety and ethics are really important for us
* Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully
* Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
#J-18808-Ljbffr