Ready to turn data into meaningful customer connections? Join us and help shape the future of personalized notifications as part of our agile, cross-border team at Lufthansa GroupStart: February months fixed-termTasksYou are passionate about data-driven customer experience and eager to shape the future of personalized notifications. Within our team at Lufthansa Group you help to deliver smarter, tailored communications to our customers via app and mail.You conduct industry benchmarking to help identify and implement best practicesYou support user research initiatives, end-to-end product tests, and A/B testing to drive data-driven decision-makingYou analyze data and identify insightsYou create presentation decks and keep documentation up-to-dateYou bridge the gap between customer needs and development by preparing detailed work packagesBenefitsFlight privilegesDiversity programmesDiscounts / shoppingEmployee and networking eventsCanteen (subsidized by employer)holiday / Christmas bonusRequirementsYou are enrolled for the entire period of the internship (current certificate of enrollment must be enclosed with the application)You have a strong interest in digital communication and personalizationYou are eager to learn and contribute your own ideasYou work well in an international environment team and take initiative to handle tasks independently and proactivelyYou can confidently use the MS Office applicationsYou ideally have experience with data analytics and visualization tools (e.g., Tableau, SQL, Python)You speak English fluently; German is a plusYou have an unrestricted work permit for Austria/the European Union