Located within the newly redeveloped Evergreen Community Precinct, 1947 Coffee Co. is a warm, contemporary café and event space that brings people together through great food, exceptional service, and a welcoming atmosphere.
In this dynamic and rewarding role, you will oversee daily café operations, manage function bookings, and ensure high‑quality service across all hospitality offerings. You’ll play a key role in shaping the customer experience by developing strong service standards, supporting community engagement, and delivering memorable events within this thriving precinct.
Key Responsibilities
* Develop and implement business and sales plans in collaboration with the Customer Relationship Manager to drive revenue growth across café, functions, and catering services.
* Work closely with the Customer Relationship Manager to identify, pursue, and convert new business opportunities, including corporate catering, events, and repeat client engagements.
* Analyse sales data, customer insights, and market trends alongside the Customer Relationship Manager to inform pricing strategies, promotions, and product development.
* Coordinate marketing and promotional initiatives with the Customer Relationship Manager to increase foot traffic, bookings, brand awareness, and customer loyalty.
* Set sales targets and monitor performance against budgets, partnering with the Customer Relationship Manager to adjust strategies and improve outcomes where required.
* Support relationship management initiatives by contributing operational insights that enhance customer experience, retention, and long‑term business growth.
* Lead and manage café operations, ensuring consistent, high‑quality service and presentation.
* Collaborate with internal teams to enhance facilities, offerings, and customer satisfaction.
* Oversee stock management, budgeting, and supplier relationship.
* Train, support, and supervise café and functions staff.
* Maintain compliance with food safety, WHS requirements, and workplace standards.
About You
You are an experienced hospitality professional with strong leadership skills and a passion for delivering exceptional customer service. You thrive in a varied role that blends hands‑on service with operational oversight and enjoy working in a values‑driven environment.
* 5+ years in a senior hospitality management role
* Strong organisational and communication skills
* The ability to lead a team with professionalism and care
* Experience in food safety and Hazard Analysis and Critical Control Points (HACCP) processes
* A customer‑focused approach and commitment to quality
* Flexibility to support occasional out‑of‑hours events
Why Join Adelaide Cemeteries?
* Be part of a supportive, community‑focused organisation.
* Help shape an evolving and purpose‑driven customer experience.
* Work in a peaceful, meaningful environment where your work truly makes a difference.
* Enjoy stable hours, supportive leadership, and opportunities for development.
About us
Adelaide Cemeteries Authority is a leading provider of funeral and memorial services in South Australia. With a rich history spanning over 150 years, we are committed to honouring the lives of our clients and their loved ones with dignity and respect. Our team of dedicated professionals works tirelessly to ensure that every experience is meaningful and personalised.
How to Apply
If you are passionate about hospitality and want to make a positive impact in a unique and rewarding environment, we would love to hear from you. Please submit your application, including a resume and cover letter, by clicking the Apply button.
Applications close Sunday 22 February 2026.
Adelaide Cemeteries is an equal opportunity employer. We welcome applications from people of all backgrounds and are committed to creating a diverse and inclusive workplace where everyone feels respected and valued.
Selected Application Questions
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Functions Manager?
* How many years of hotel management experience do you have?
* Have you completed a Hazard Analysis and Critical Control Points (HACCP) Awareness training course?
* How many years' experience do you have in event management?
* Do you have customer service experience?
* Have you worked in a role where you were responsible for budget management & forecasting?
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