Senior IT Business Analyst Position
We are seeking a highly skilled Senior IT Business Analyst to join our team. The ideal candidate will have extensive experience in technical support, product development, and analysis.
Key Responsibilities
* Coordinate and execute the deployment of new and updated technical products and systems
* Provide tier-1 and tier-2 technical support for hardware, software, and network-related issues
* Diagnose and resolve technical problems working closely with product development and IT teams
* Develop, execute, and automate SQL queries to generate operational and performance reports
* Interpret and analyze data from SQL databases to identify trends, issues, and opportunities
Requirements
* Several years of experience in technical support, product development, or a related field
* Strong expertise in SQL, including query development, data manipulation, and report generation
* Experience with cube systems (e.g., OLAP cubes) and multidimensional data analysis
* Excellent problem-solving abilities with a focus on data analysis and root cause identification
* Ability to interpret complex technical information and translate it into actionable insights
* Ability to collaborate effectively with technical and non-technical team members
Benefits
* Flexible working arrangements, including home office and remote work options
* Competitive salary starting at EUR 70,000 gross per year
* Paid lunch break, canteen, and vouchers
* Free A1 internet and additional discounts for family and friends
* Company phone for personal use
* A1 internal job market and skill enhancement opportunities