Looking for a job in a team where you feel seen and valued?
Our 4**** Superior Hotel Kaiserhof Kitzbühel is looking to strengthen our team with a motivated receptionist on a full-time basis. The motivated and friendly team will be happy to train you and give you a warm welcome right from the start Our vision: 'In tune with the times, connected to tradition – simply genuine and warm-hearted.'
As receptionist at Hotel Kaiserhof Kitzbühel, you will play an essential role as the first point of contact for our guests.
Your role includes:
* Professional reception of our (inter)national guests
* Responsibility for smooth check-ins and check-outs
* Friendly and charming interaction with guests and colleagues
* Managing phone calls with proper etiquette and/or forwarding them as required
* Providing excellent customer service for our guests during their stay
* Various administrative tasks (e. g. managing reservations, updating records)
* Compliance with the defined Kaiserhof quality standards
Your qualifications:
* Completed training or school education in the hotel or tourism industry
* Professional phone etiquette and excellent interpersonal skills
* Confident handling of common PC applications; experience with front desk software (e.g. Protel, Feratel, Hotelkit) is an advantage
* Very good communication skills in German and English (additional languages are a plus)
* Organizational and multitasking abilities
* Ability to work independently and collaboratively in a team environment with a hands-on-mentality
* A friendly, service-oriented personality who enjoys welcoming guests with warmth and hospitality
* Previous experience in the hospitality, front office or customer service is an advantage – however, career changers are also welcome
Our benefits for you:
* Permanent position in a modern, privately run company with performance-related pay and a 13th/14th month's salary
* Remuneration based on the Tyrol collective agreement for the catering and hotel industry (if you have the relevant qualifications, you will of course earn more than the standard rate)
* Part-time or 4-day or 5-day week (individual working time models on request)
* Free daily meals
* Free parking spot directly at the hotel free of charge in Summer; discounted parking tickets at the Hahnenkamm car park next to the hotel in Winter
* Free rooms in our staff residence with parking, shared kitchen and lounge; or staff apartments at a low cost.
* Special conditions for our employees at the Kaiserhof Vienna as well as an additional 'Family & Friends Rate'
* Regular training and further education
Would you like to work in one of the most beautiful places in Tyrol?
Please send your
application including your CV in German
to