Company DescriptionHost-It Immo is a company specialized on hotels and vacation rentals management across Europe.We currently manage 300+ tourist accommodations and are growing healthily.Role DescriptionWe are looking for a new full-time colleague at our hotel reception in 1230 Wien. This is an on-site position.The schedule is fixed, from Mondays to Fridays, 11am to 7:30pm.As part of our LeGrand hotel team, you will be at the hotel reception to handle all customer enquiries across all our Viennese properties. This will include in-person communication at the reception, written communication via computer, and phone calls. This includes answering and resolving guest inquiries, and ensuring good guest experiences.Main ResponsibilitiesWelcoming guests to the LeGrand property.Handling communication with guests from all Vienna properties.Coordinating with the relevant support staff to resolve guest inquiries. Example: A guest has no warm water - You coordinate with our plumber and the guest.Ensuring the property always feels inviting and looks its best, from the entrance to every corner.QualificationsYou have experience in customer service. Experience in the hospitality industry is a plus.You are patient, empathetic, and have good interpersonal skillsYou can write, read and speak German & English fluently (B2/C1 at minimum). Any other language is a strong advantage.You can legally work in Austria.BenefitsAccording to the collective agreement for Angestellte in the hotel- and guest industry in Vienna, the minimum gross monthly salary for a full-time position in this category is €2, gross, 14 times/year). This is a legal minimum and can increase based on your skills and experience.Good working environment with your own desk.Honestly, a nice team to work with :)Interested? Send us your CV and a relevant motivation letter (please do not overuse ChatGPT) at -We value diversity and welcome applications from all genders and backgroundsLooking forward to hear from youYour Host-It Immo teamHost-It Immobilien GmbHSteudelgasse 36/21,1100 WienShow more Show less