Overview
Your role at VitalAire Austria – take charge, secure supply, improve quality of life. We are looking for a Field Service Supervisor (m/w/d) at our Schwechat location. You will lead a team of field service personnel and drivers who daily serve patients with life‑sustaining medical devices. You ensure our service meets the highest quality and safety standards while interacting directly with patients, providers, and internal interfaces.
Responsibilities
* Team Leadership & Development – Lead, motivate, and develop field service agents and drivers at seven locations. Ensure compliance with mandatory training and professional development.
* Deployment Planning & Resource Management – Organise daily deployment plans in close coordination with the scheduling team. Oversee team equipment (vehicles, mobile devices, consumables) and maintain operational continuity during absences or urgent deployments. Coordinate external logistics partners and suppliers.
* Quality & Risk Management – Monitor compliance with all relevant regulations (e.g., Medical Devices Act, internal policies). Analyse and resolve complaints and actively pursue efficiency gains. Support risk assessment in home‑care environments.
* – Work closely with Home Healthcare, Quality Management, Customer Service, and Logistics. Actively participate in interdisciplinary meetings and projects.
Qualifications
* Completed technical, logistical, or medical education.
* Multiple years of team‑leadership experience, ideally in health or logistics.
* Knowledge of medical device handling and regulatory frameworks (ISO 13485, occupational safety).
* Strong organizational, communication, and social competence.
* Proficient with digital tools and internal IT systems.
* Class B licence and high travel readiness within Austria.
* Excellent German in spoken and written; English is a plus.
* Pro‑active contribution to continuous improvement.
What We Offer
* A stable, meaningful role in a family‑friendly environment.
* Comprehensive onboarding and support from an experienced team.
* Personal and professional development opportunities.
* Flexible working hours with home‑office options.
* Additional benefits such as a company pension plan, a lunch stipend in the on‑site canteen (Schwechat), parking, or a walk‑distance to Schwechat train station.
* Company car available for private use.
* Legal minimum gross salary is €39,298. Actual remuneration depends on your skills and experience.
Ready to start your career at VitalAire Austria? Apply now and join our successful team to shape the future of patient care.
At Air Liquide we are committed to building a diverse and inclusive workplace that embraces of our employees, customers, patients, community stakeholders, and cultures worldwide. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to innovate.
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