At Goha, our mission is simple: to make high-quality Austrian organic meat accessible and affordable for everyone. Our commitment to sustainability, transparency, and top-quality standards sets us apart in the market.
As we continue to grow, we are looking for a dedicated Customer Service Specialist to support our B2B and B2C customers. If you have excellent communication skills, a passion for high-quality food, and the ability to build lasting relationships with clients, we would love to hear from you!
Tasks
* Provide professional customer support via phone, email, and chat.
* Assist customers with orders, payments, and product-related inquiries.
* Act as the first point of contact for B2C customers (individual consumers) and B2B clients (restaurants, retailers, and wholesalers).
* Schedule and conduct visits to potential and existing B2B customers to promote our organic meat offerings.
* Work closely with internal teams to ensure smooth order processing and customer satisfaction.
* Ensure a high-quality customer experience by addressing issues promptly and professionally.
Requirements
* Experience in customer service, client relations, or a similar role.
* Fluency in French, German, and English (spoken and written) is required.
* Strong interpersonal and communication skills with the ability to connect with diverse customers.
* A proactive and customer-oriented mindset.
* Basic knowledge of the meat/food industry or an eagerness to learn.
Benefits
* A dynamic role in a fast-growing and mission-driven company.
* The opportunity to make a real impact on sustainable food distribution.
* Flexibility with a remote work setup.
If you’re excited about joining us, we’d love to hear from you!
Wir sind ein junges Team, welches sich zu Herzengenommen hat, den regionalen Markt zu stärken.
Goha's unterstützt ausschließlich österreichische Landwirte.
Für uns gilt: Von Österreich für Österreich und in die Welt.Unsere österreichischen Landwirte bieten ihren Tieren die beste Umgebung,um sich gesund und frei zu entwickeln.Wir stehen mit unserem Namen dafür ein, dass die Tiere artgerecht gezüchtet werden.Pure Natur so wie es sich gehört.Unsere Produkte sind zu 100% regional von lokalen Kleinbauern.Wir legen höchste Priorität auf Kundenzufriedenheit, ausgezeichneten Produkten und dem besten Service.