Summary
Salary: Competitive Team: Retail Sales Location: Austria - Country Remote
About Us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're driven by progress and thrive on the challenge of relentless improvement.
We are committed to putting our shoppers and owners at the core of everything we do. Selling directly to our customers is a cornerstone of our business strategy, enabling us to cultivate unique relationships, offer exclusive products, and deliver unparalleled experiences. Whether through our Dyson Demo Stores or Mall Demo Zones, we are shaping the future of retail by providing environments where customers can interact with our innovative technologies. Exciting growth and expansion lie ahead – join us on this journey
About The Role
As our Direct Junior Operations Manager, you will be playing a key role in constantly improving our store operations and processes, as well as driving awareness and shopper engagement for Dyson's direct retail channels. You will be crafting and executing optimization strategies to elevate our presence, entice consumers into our stores, and deliver exceptional in-store experiences.
You Will Be
* Work closely with the Retail Manager to drive the Direct Retail P&L, supporting in the grow of profitability targets.
* Support the management of high-performing Dyson Direct Teams to ensure a "Consumer/Owner First" mindset, working closely with the Retail Manager.
* Support the Retail Manager and location leads, drive Dyson's ambitious expansion plans into Direct Retail and support develop the vision for Dyson Direct Demo Stores and Mall Demo Zones.
* Manage the annual and quarterly media briefing and planning for the direct retail channel, running always-on campaigns, testing innovative formats, and delivering performance reports.
* Collaborating with local business partners to co-create and deliver efficient and impactful ways of working incl. stock allocation, marketing campaigns, aligned to our Marketing Teams strategy.
* Plan and execute unforgettable store events, creating annual event calendars, generating fresh ideas, and bringing these to life in partnership with Store Managers. Key trading moments per Location.
* Localize and adapt campaigns to align with store-specific nuances, in close collaboration with the Commercial team and Austrian Management team.
* Support design an a influencer strategy for direct retail, collaborating with our Marketing and Comms team, organizing influencer store visits, and scaling these initiatives to enhance our brand narrative.
* Manage the direct retail purchase order process, ensuring the Direct Stores have the tools they need to succeed.
* Continuously analysing the effectiveness of our awareness activities, identifying opportunities for improvement, and implementing changes to maximize impact.
* Establishing and nurturing relationships with key stakeholders, both nationally and internationally, to influence and shape our direct retail marketing agenda.
* Managing budgets with precision – balancing high-quality executions with cost efficiency, generating purchase orders, and contributing to the financial rigor of the team.
* Supporting weekly and monthly performance reporting, ensuring valuable insights inform future decision-making.
About You
You will have:
* A proactive mindset with strong planning and project management abilities to anticipate needs and execute flawlessly.
* A creative flair to craft engaging shopper marketing and trade marketing initiatives.
* A hands-on approach, thriving in an environment where no challenge is too big or too small.
* A data-driven attitude, with a keen eye for KPIs to evaluate performance and derive actionable insights.
* A curious and improvement-focused outlook, willing to challenge the status quo to drive lasting progress.
* The ability to adapt to and excel in a fast-paced, ever-evolving setting.
* Strong collaboration skills, with the confidence to communicate effectively at all levels of the organization, and the ability to foster relationships internally and externally.
* Experience in shopper marketing, trade marketing, or CRM management (previous exposure to these areas will be advantageous).
Benefits
* Competitive starting salary: from 60.000,00 annually
* Performance bonus opportunity
* Discount on Dyson products
* Bike leasing
* 25 days annual holiday
* Employee Assistance Programme
Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Posted: 04 December 2025
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