Eaton is looking for Customer Project Manager (Order Manager).
This position will be located in our plant in Suchdol and Luznici or Schrems - enclosures/power distribution components.
Job Profile
Lead and coordinate customer Low Voltage System Assembly (LVSA) projects from purchase order to final delivery, ensuring on-time execution, clear customer communication, and effective alignment across engineering, procurement, production, testing, and logistics.
LVSA Project Ownership & Execution
* Own assigned customer projects from PO receipt to shipment / handover
* Create and maintain project plans, milestones, and priorities
* Monitor progress across all phases (engineering, material readiness, production, FAT, delivery)
* Ensure customer commitments are met regarding timing, scope, and quality
Customer Interface & Communication
* Act as the primary contact for customers and Front-end team during project execution
* Coordinate technical clarifications, schedule updates, and status reporting
* Manage customer meetings, progress calls, and escalation topics
* Build strong customer relationships through proactive communication
Cross-Functional Coordination
* Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production / Assembly, Test / FAT and Logistics
* Drive timely decisions and remove blockers
Schedule & Milestone Management
* Manage key project milestones (M0–M10), including Project Hand-over and Kick-off, IFC release, Material readiness, Start of assembly, FAT and Shipment
* Identify risks early and implement mitigation and recovery actions
Change Management
* Lead customer change management process, coordinate customer changes, deviations, and engineering change requests
* Assess impact on cost, lead time, and scope together with relevant functions
* Ensure approved changes are implemented and communicated clearly
Commercial & Cost Awareness
* Monitor project scope vs order confirmation
* Drive management of variation orders / additional costs where applicable
* Escalate commercial risks or scope gaps
Quality & Delivery Focus
* Support FAT planning and customer attendance
* Ensure documentation package is ready for delivery
* Drive issue resolution to protect on-time delivery and customer satisfaction
Reporting & Governance
* Maintain accurate project tracker and status reporting
* Present project status, risks, and actions in internal reviews
* Lead lessons learned after project completion
We Would Like You To Bring
* Degree in Engineering, Business, Operations, or equivalent practical experience
* 3+ years in project management, order management, or customer project execution
* Experience in manufacturing / engineered-to-order products preferred
* Experience with electrical equipment / switchgear / industrial projects is a strong advantage
* Excellent English skills (Czech language for the site in Suchdol required)
* Understanding of project lifecycle in manufacturing environment
* Ability to read technical drawings / understand engineering topics (advantage)
* Strong planning and coordination capability
* Familiarity with ERP (SAP)/ project tracking tools / Excel
* Strong customer communication skills
* Ownership and accountability
* Ability to manage multiple priorities
* Problem-solving mindset
What Eaton Offers
* Competitive compensation and benefits package
* Challenging projects in dynamic and collaborative team
* Great promotional opportunities - We encourage internal promotion, whenever possible
* Excellent working environment - Safety and ethics are really important for us
* Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully
* Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
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