Your responsibilities
* Lead and manage the Service deliverables of Palfinger's product developments across all product lines, ensuring alignment with with product development and customer project processes.
* Establish and drive a strong PMO structure to enhance transparency, efficiency, and project success in service-related initiatives.
* Support Product Managers in improving products, integrating customer feedback, and developing new service features.
* Oversee global rollout of service products and tools, ensuring market readiness through collaboration with regional teams.
* Build a global Market Manager Network (Sales Ambassadors) within PALFINGERs Sales&Service Organization to strenghten After Sales Products and support their rollout proces.
Your Qualifications
* Several (8+) years of global experience in after-sales, with a track record of managing complex, cross-functional environments
* Technical High School, Bachelor or Master degree in Engineering, Buisness Administration, or a related field
* Customer-centric mindset with strong business process understanding
* Exceptional project management, communciation and leadership skills across dvierse teams; fluent German (preferrably Mother Tongue) and English (C1)
* Analytical and results-driven organization-talent with a high level of commitment for passion and performace.
What we offer
* Flexible working hours with no core time and possibility to work from home on a regular basis
* Further training and international career opportunities
* Corporate health management "PALfit"
* Company restaurant with freshly prepared meals and daily meal subsidy
* Job ticket for travel to and from PALFINGER
* Numerous employee discounts through Corporate Benefits
Minimum yearly gross salary according to Austrian metal industry collective agreement is
EUR 65.432,36
based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.
Are you interested in the position and still have questions? Please do not hesitate to contact us.