Over the past 25 years, NETCONOMY has grown from a startup into a team of 450+ experts across ten European locations. In this role you will represent our service area, building strong customer relationships, and driving service excellence. You'll manage key alignment meetings, craft service offers, contribute to our service portfolio, and oversee reporting to ensure top-tier customer satisfaction. Representing the Netconomy service area on the customer side in close cooperation with the internal support teams
Conducting alignment and quarterly meetings with customers and partners
Creating service offers and contracts
Contributing to the development of the NETCONOMY service portfolio
Knowledge in the area of service management
Extensive experience in customer service and consulting
during a customer system outage).
Excellent communication skills in English (at least B2 level)
German skills
Plus, our hybrid work option lets you choose whether you prefer working more from the office or from home.
Start your journey at NETCONOMY with a structured onboarding and mentoring phase and continue with individual training opportunities. Our People Enablement team will support you in finding the best solution for you!
Social Events: Join our colleagues and build new connections at our social events such as pizza evenings, sports activities, Christmas parties, or milestone celebrations.
Mobility Support: As we take our responsibility for the environment seriously, we support your climate-friendly transportation costs.
For legal reasons, we need to disclose the minimum annual salary for full-time employment, which is € 55,356 gross/year for this position.