Complaint Handling Specialist – Quality Assurance (f/m/x)
1. Full-time
2. Compensation: from EUR 3,335 - monthly
Anton Paar GmbH manufactures precise, highly accurate, and complex measuring instruments. To ensure the quality of our products, we are looking for reinforcement in complaint handling for purchased parts involving electronic, electromechanical, and mechanical components.
3. Responsibility for handling complaints related to purchased parts (focus on mechanical or electronic components, depending on qualifications)
4. Conducting fault and root cause analyses
5. Documenting and processing complaint-related data in SAP
6. Defining and implementing effectiveness checks as well as corrective and remedial actions
7. Supporting the optimization of inspection processes
8. Close collaboration with our Purchasing Department, the specialist departments, and Quality Assurance
9. Completed technical education (e.g. apprenticeship, HTL) with a focus on electronics, electrical engineering, mechatronics, machining technology, or metalworking technology
10. At least 3 years of professional experience in complaint handling
11. Experience in reading data sheets and technical drawings
12. Confident handling of measuring and testing equipment
13. SAP user knowledge (Material Management module) is an advantage
14. Quick comprehension skills combined with an independent, accurate, and solution-oriented way of working
15. Excellent written and spoken German skillsl; basic english skills
* A reliable and long-term workplace in our expanding and international high-tech company
* An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market
* A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibility
* Individual training and onboarding
* Work Outside Office (occasion-related possibility to work outside the office)
* Voluntary flexibility allowance
* Professional and personal development
We offer a fair and market-aligned salary based on the collective agreement for employees in the metal trade – adjusted to the regional conditions of the Styrian labor market. The minimum gross monthly salary for this position is € 3.335 (based on full-time employment). What truly counts for us are your personality, your skills, and the experience you bring. That’s why we take the time to determine your actual gross salary individually and are happy to offer a higher pay in recognition of your qualifications.
We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site.
Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships.
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