Overview
Associate Marketing Operations Strategist role at Toptal. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities
* Project manage initiatives and projects across marketing functions, ensuring alignment with business needs, utilizing our in-house operations management tools.
* Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality, ensuring that project management tools like Asana are reporting accurate and helpful information.
* Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights and verify activities.
* Support lifecycle and campaign operations in Salesforce Marketing Cloud and HubSpot (segmentation, QA, scheduling, tracking, and reporting).
Expectations by period
1. In the first week – Onboard and review operating frameworks (OKRs, RACIs, intake models); participate in training; meet team and stakeholders; familiarize with critical business tools and vendors.
2. In the first month – Audit current boards, queues, and reporting; write clear briefs; understand Toptal’s business and marketing approach.
3. In the first three months – Maintain marketing libraries and data accuracy; facilitate cross-functional communication; contribute to planning and executing marketing automation campaigns (Salesforce Marketing Cloud and HubSpot); exercise discretion and independent judgment.
4. In the first six months – Identify opportunities to optimize processes; establish playbooks and dashboards used by senior stakeholders.
5. In the first year – Operate as a project manager on key marketing projects; own processes for specific channels; collaborate on growth opportunities and help design new marketing processes and operations.
Qualifications and Job Requirements
* Bachelor’s degree is required.
* 2-4+ years of marketing operations, project management, campaign execution, or comparable experience.
* Data-driven with strong spreadsheet skills; working knowledge of Google Sheets/Excel required; SQL or Power BI is preferred.
* Hands-on experience with Salesforce Marketing Cloud and/or HubSpot, including segmentation, automation, QA, and reporting.
* Strong project management skills and ability to document processes; experience with Asana is preferred.
* Experience supporting creative workflows, including intake, briefs, and QA.
* Process-oriented with a focus on scalable, repeatable processes; familiarity with process modeling or AI-driven automation is a plus.
* Proactive and adaptable in fast-paced environments; able to keep projects on track.
* Strong cross-team collaboration, growth mindset, and commitment to continuous improvement.
* Excellent written and verbal communication skills; proficient with collaboration tools (Slack) and presentation tools (Slides).
* Ability to work in a fast-growing company across a diverse set of challenges and deadlines.
* Must be a world-class individual contributor and actively contribute rather than just direct others.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Marketing and Sales
* Industries: Technology, Information and Internet
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