Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles and help score one for the planet. Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – with you!
As a Freelance Community Manager (m/f/d) you'll be the digital face of waterdrop® and set our tone of voice across social platforms in our DACH (Germany, Austria & Switzerland) market.
You can work from our office in Vienna, hybrid or fully remote.
Availability: 15-30 hours per week
Your responsibilities at waterdrop®:
You will monitor and engage with followers daily, responding to comments and tags to foster a sense of community and brand loyalty.
You will implement effective community management strategies to handle questions, feedback, and user-generated content, ensuring a positive brand experience for followers.
You spearhead crisis communication on social media, ensuring timely and effective responses to mitigate brand challenges and maintain trust within our community.
You actively collect and analyze community feedback, translating it into actionable insights concerning our products and user experience.
You serve as a sparring partner, offering market knowledge, content suggestions and sentiment feedback to our Social Media Managers.
Your strengths and qualifications:
You have native proficiency in German and fluency in English, with additional languages considered a strong advantage.
You have proven experience in community management and a strong understanding of communication on social media platforms.
You have a keen attention to detail and a deep affinity for language, a talent for wordplay, and good sense of humor.
You bring strong prioritization skills and a structured, strategic work ethic that thrives in a fast-paced, results-driven environment.
Please note: Weekend coverage is required for this position.
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