Your Responsibilities
* Develop, maintain and oversee internal and external process work instructions and guidelines, ensuring clarity, usability, and compliance with global standards
* Ensure regional and local process documents adhere to global requirements through targeted guidance and training
* Optimize and manage processes and tools for service mailings, including user training and performance analysis to enhance communication effectiveness
* Administer document management systems and tools to maintain version control, ensure compliance, and support accessibility across teams
* Support the development of a technical knowledge management system to serve both internal and external stakeholders
Your Qualifications
* Experience in process documentation (work instructions & guidelines), knowledge management or a similar role
* Proficiency in document management systems, mailing tools and MS 365
* Analytical and excellent writing and editing skills, with a keen eye for detail
* Experience in knowledge management systems or customer support applications is beneficial
* Excellent written English skills, German is a plus
What We Offer
* Flexible working hours with no core time and possibility to work from home
* Further training and international career opportunities
* Corporate health management "PALfit"
* Company restaurant with freshly prepared meals and daily meal subsidy
* Job ticket for travel to and from PALFINGER
* Numerous employee discounts through Corporate Benefits
Minimum yearly gross salary according to Austrian metal industry collective agreement is
EUR 52.197,04
based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.
Are you interested in the position and still have questions? Please do not hesitate to contact us.