A new chapter begins welcome to Tribera!
Are you ready to lead a dynamic team in a fast-paced environment where hospitality excellence customer satisfaction and operational efficiency are key As the Resident Manager at Tribera youll play a pivotal role in managing property operations enhancing the resident experience and driving business success at one of our premier locations.
What Youll Do:
* Customer Acquisition & Marketing: Collaborate with the Corporate Services team to implement local sales and marketing strategies and identify local partners to strengthen the Tribera brand experience.
* Customer Care & Retention: Ensure high levels of customer satisfaction through community building prompt response to resident inquiries and complaints and maintaining a stable living environment.
* Facility Management: Work closely with external suppliers and the Corporate Services team to maintain the optimal condition of the property.
* Operational Reporting: Ensure timely and accurate financial and operational reporting adhering to MILESTONEs business compliance guidelines.
* Quality & Safety: Implement quality management measures including Standard Operating Procedures (SOPs) and ensure residents safety through regular drills and access control.
The Role
What Were Looking For:
* Experience: At least 1 year of experience at MILESTONE or 2-5 years in a similar hospitality management role such as Resident Manager Front Office Manager or Room Division Manager.
* People Skills: A strong ability to work with diverse teams and create a positive collaborative environment for both residents and colleagues.
* Attention to Detail: A high level of precision and organizational skills with a strong affinity for administrative tasks and data management.
* Communication Skills: Fluency Dutch in (C1/C2) and English (C1/C2) with additional languages a plus.
* Leadership: Proven experience in leading teams with the ability to drive performance and provide training and support.
Why Tribera
At Tribera we believe in creating a workplace that prioritizes well-being flexibility and personal growth. Join our team and experience a supportive environment where innovation thrives and your contributions are valued.
What we offer:
* Special Milestone Birthday Gift: Choose a day off to celebrate
* A dynamic young and creative team that values openness to new ideas and solutions.
* Engaging challenges and a variety of projects.
* Internal and external training opportunities
* We offer flexible working options
* The monthly gross salary for this full-time position starts at 2.215. A competitive salary increase is possible based on your qualifications and experience
Your contact person
Elias Kaderabek
Human Resources
About us
Tribera is a new living platform for Gen Z. With 20 properties and 11000 beds across 8 countries (and growing fast) were rethinking what it means to live study and stay in Europe.
Born from the merger of BaseStack Living and Milestone Tribera blends student living co-living and short stays into spaces that are design-led community-driven and flexible by default. Our mission: to create places where people feel connected inspired and free to live their way.
Required Experience:
Manager
Key Skills
* EMR Systems
* Senior Care
* Developmental Disabilities Experience
* MDS
* Yardi
* Computer Literacy
* Fair Housing Regulations
* Maintenance
* LIHTC
* Document Management Systems
* Property Management
* Supervising Experience
Employment Type : Full-Time
Experience: years
Vacancy: 1
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